To be an F&I professional, there are six things you need to stop (or start) doing, because whether you like it or not, you’re a role model.

The magazine’s legal wiz reminds dealers and F&I pros why it’s wise to assume every customer knows the bad compliance practices you should have outlawed...

A business manager from Buffalo, N.Y., offers his take on U.S. Bank’s announcement that it will monitor F&I product pricing.

AutoNation's $1,500 per-copy claim was a great achievement, but one industry vet warns F&I pros against using it as a benchmark for F&I success.

The magazine’s compliance pro dusts off his crystal ball to offer a few predictions for 2017. If he’s correct, F&I offices could be in for a challenging year.

The magazine's compliance pro believes the FTC may soon take a page out of the CFPB's playbook when it comes to regulating dealers. He explains how dealers...

AFIP's executive director has some choice words for President Obama, Sen. Warren and the 'smartest guys in the room.'

AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.

Industry insider explains why so many consumer marketing campaigns remain highly inefficient.

NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any...