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In this video, Scott Wehman provides a new approach to handling time-sensitive customers that keeps the conversation flowing smoothly and efficiently.
https://www.fi-magazine.com/376258/working-with-customers-in-a-hurry
In this video, Scott Wehman unlocks the secret to closing more sales with simple yet powerful trial close questions that ensure you and your customers are...
https://www.fi-magazine.com/375900/fi-trial-close
In this video, Adam Walters explains why guaranteed asset protection is essential for vehicle financing.
https://www.fi-magazine.com/375760/helping-customers-understand-gap-insurance-benefits
In this video, Josh Krach with the Automotive Training Academy by Assurant provides you with a great question to ask your customers to reveal their true...
https://www.fi-magazine.com/375259/the-three-cs-of-maintenance
Protecting customers' investment becomes more important than ever as prices rise.
https://www.fi-magazine.com/375078/inflation-protection
In this video, Paul Dosescu explains how to handle when a customer comes back to the service department.
https://www.fi-magazine.com/374969/customer-comebacks-1
In this video, Trent White with the Automotive Training Academy by Assurant gives you the formula to make customers rethink turning down your products.
https://www.fi-magazine.com/374922/bring-your-products-to-life-1
In this video, Trent White with the Automotive Training Academy by Assurant discusses the difference between a statement, a question and an objection and...
https://www.fi-magazine.com/374678/how-to-respond-to-a-customer-1