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Reahard & Associates just released a new version of its recording and review service for F&I pros.
https://www.fi-magazine.com/375970/fi-training-tool-updatedMore stories like this from www.fi-magazine.com
Industry Challenges to the CARS Rule
Five-Star F&I: The Secret to Customer Delight
Maximizing Profitability Through Strategic Reinsurance
How to Clear a Red Flag
So You Want a Compliance Audit

How to train salespeople on F&I products.
https://www.fi-magazine.com/375725/elevating-the-auto-sales-experienceMore stories like this from www.fi-magazine.com
Leveraging the Monroney Label
Enhancing Lives
Trust Me … It’s all About Credibility
Five-Star F&I: The Secret to Customer Delight
Is It Time to Rethink Business Development Centers?

Focusing on enriching others, whether customers or colleagues, will get you far.
https://www.fi-magazine.com/375732/enhancing-livesMore stories like this from www.fi-magazine.com
Understand to Oversell
A Winning Sales Strategy
The Four Pillars Of The Customer Experience
The Five Myths of F&I
Professionals Practice. Posers Pretend!

Shaving some time off the duration of deals for the customer can bring better results.
https://www.fi-magazine.com/375575/pace-equals-profitMore stories like this from www.fi-magazine.com
Be Better in F&I
Industry Challenges to the CARS Rule
Process Discipline
If You Must Know
Home-Grown F&I

How F&I managers can organically solicit consumer feedback that pumps up business.
https://www.fi-magazine.com/375104/mastering-timing-and-messaging-in-dealershipsMore stories like this from www.fi-magazine.com
Enhancing Lives
Trust Me … It’s all About Credibility
The Four Pillars Of The Customer Experience
The Road to Exceptional
Staying Compliance-Current

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
https://www.fi-magazine.com/375047/think-biggerMore stories like this from www.fi-magazine.com
In F&I, 80% of What You Do Is a Waste of Time
Be Better in F&I
Six Powerful Questions
Five Cash Deals in a Row
Crank Up the EQ

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
https://www.fi-magazine.com/374935/understand-to-oversellMore stories like this from www.fi-magazine.com
The Four Pillars Of The Customer Experience
Enhancing Lives
F&I Conviction
The Five Myths of F&I
If You Must Know

What a fast-food chicken chain taught Ritch Wheeler about training.
https://www.agent-entrepreneur.com/374299/auto-fil-a-1More stories like this from www.agent-entrepreneur.com
On the Front Burner
Planning the Hound Out of Your Agency
Redefining Agency Success
Products Prognosis
War Story From the Front Lines

It is not important that the client understands us – it is critical that they know we understand them!
https://www.fi-magazine.com/374243/fi-convictionMore stories like this from www.fi-magazine.com
The Four Pillars Of The Customer Experience
Understand to Oversell
Enhancing Lives
The Five Myths of F&I
Think Bigger

Customers who pay with cash must be approached differently than finance customers.
https://www.fi-magazine.com/374154/five-cash-deals-in-a-rowMore stories like this from www.fi-magazine.com
Be Better in F&I
Five Types of F&I Managers
In F&I, 80% of What You Do Is a Waste of Time
Thoughts on Success
Masters in Training