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Categories: F&I

F&I Managers must be aware that failing to be compliant will not only affect the reputation of their store, but also will have a negative impact on the F&I...

https://www.fi-magazine.com/308347/truth-or-consequences
Categories: F&I

Menu selling helps address payment concerns, promote full disclosure and give customers opportunities to begin improving their credit. An electronic menu...

https://www.fi-magazine.com/308348/nonprime-customers-need-a-menu-too
Categories: F&I

When customers object to products on the menu, it just may be an indication they don’t yet feel they need or want the products being discussed. Learn to...

https://www.fi-magazine.com/308349/what39s-in-that-no
Categories: F&I

Approving applicants’ credit scores must involve mindful selection of finance sources when it comes to special finance customers.

https://www.fi-magazine.com/308350/choosing-the-right-special-finance-company
Categories: F&I

There’s a reason why F&I managers are seeing quicker response times. See how finance companies are employing modern technology to streamline the funding...

https://www.fi-magazine.com/308376/better-lending-through-technology
Categories: F&I

The lack of nonprime finance companies is certainly causing headaches for some F&I managers. Word on the street is that’s about to change.

https://www.fi-magazine.com/308398/why-aren39t-there-more-nonprime-finance-companies
Categories: F&I

New factory-extended powertrain warranties could provide a promotional boost for vehicle service contracts (VSC). The road to profitability, however, will...

https://www.fi-magazine.com/308399/extended-powertrain-warranties-could-fuel-vsc-sales
Categories: F&I

This month, F&I magazine talks to Auto Data System Inc. (ADP)’s product marketing team about new products, future challenges for dealers and about how...

https://www.fi-magazine.com/308400/adp-talks-technology-the-streamlined-sales-process
Categories: F&I

Finding a winning F&I manager takes more than a gut feeling. It takes a good selection process, ongoing training and a pay plan that reinforces goals and...

https://www.fi-magazine.com/308422/finding-hiring-and-keeping-winners
Categories: F&I

With leasing showing a pulse in 2006 and automakers expected to keep the good times rolling with more attractive programs, find out how your F&I manager can...

https://www.fi-magazine.com/308423/to-lease-or-not-to-lease
Categories: F&I

Dealers looking to cash in on the below nonprime market need to make sure their front-end and finance department are working in unison, as sales in this...

https://www.fi-magazine.com/308424/capturing-the-nonprime-craze
Categories: F&I

F&I auditor goes soft, points out the seven best practices he’s seen on the front lines. Employing these tactics will be your best defense.

https://www.fi-magazine.com/308425/7-ways-to-legally-shield-your-dealership
Categories: F&I

Failing to have a defined process for handling adverse action notices can come back to haunt you. Compliance auditor provides some insight when handling...

https://www.fi-magazine.com/308426/watching-out-for-the-boomerang-effect
Categories: F&I

Growing from a regional business to a multi-billion dollar industry, the vehicle service contract business has undergone dramatic changes over the last 30...

https://www.fi-magazine.com/308427/a-retrospective-look-at-the-vehicle-service-industry
Categories: F&I

Talk about birth by fire. Four days, two shows, about 500 photos and two notebooks crammed with notes. And out of the notes I took during the third-annual...

https://www.fi-magazine.com/308430/its-ok-to-be-a-control-freak
Categories: F&I

Did you hear the news coming out of Edmunds.com just before the holidays? Leasing increases 21 percent in 2006. It seems as though DealerTrack’s Raj...

https://www.fi-magazine.com/308456/whats-my-monthly-payment
Categories: F&I

Choosing the right service provider to improve efficiency and profitability can be risky business. Find out what this industry insider says about today’s...

https://www.fi-magazine.com/308472/risky-business-dont-let-technology-be-your-undoing
Categories: F&I

Contrary to what you might have heard, the Hispanic market isn’t all that difficult to service. And with its buying power continuing to impact marketing...

https://www.fi-magazine.com/308475/financing-the-hispanic-market
Categories: F&I

With the National Automobile Dealers Association (NADA) Convention only three days away (at press time), it has been a bit of a scramble to get the March...

https://www.fi-magazine.com/308478/roadwork-ahead-expect-delays
Categories: F&I
F&I Pacesetters

These six regional dealers have made strong statements about the value of customers, training and legal compliance. One will be recognized as Dealer of the...

https://www.fi-magazine.com/308498/fi-pacesetters
Categories: F&I

Approximately 26,500 attendees of the National Automobile Dealers Association (NADA)’s annual convention saw the latest and greatest, but it seemed as...

https://www.fi-magazine.com/308503/stop-the-presses-seriously
Categories: F&I

Marking its first full year, Ask Patty talks to F&I about being a forum for what women want, as well as a turnkey marketing program to make your dealership...

https://www.fi-magazine.com/308516/marketing-to-women-the-ask-patty-way
Categories: F&I

I’d like to start this month’s editorial by saying I won my NCAA bracket (thanks to all the losers in my group). But my win would be little solace for what...

https://www.fi-magazine.com/308520/dont-get-blogged-down
Categories: Digital, F&I

So what’s on the menu? F&I contributor provides some of his recommendations on what today’s ideal menu looks like.

https://www.fi-magazine.com/308550/the-ideal-product-mix-for-your-menu
Categories: F&I

F&I contributor doesn’t think so, as he responds to recent reports linking what happened in the subprime home mortgage arena with current trends in the...

https://www.fi-magazine.com/308551/is-nonprime-about-to-cave
Categories: F&I

Predictions for new-vehicle sales are already dropping, and some dealers say the tax-return buying spree — which has been coming in earlier and earlier...

https://www.fi-magazine.com/308555/dont-believe-the-hype
Categories: Compliance, F&I

Ancillary products can generate as much as 60 percent of gross profit. Does your pay plan reflect that? Pay plans should reward for superior and compliant...

https://www.fi-magazine.com/308573/creating-a-pay-plan-that-impacts-sales-compliance
Categories: F&I

Getting your customer into the right car is a core fundamental of the nonprime business. Why? Because you’re not selling a car, you’re selling a credit program.

https://www.fi-magazine.com/308574/3-ways-to-control-purchase-decisions
Categories: F&I

Since its 1998 purchase of subprime lender Summit Acceptance Corp., Capital One has quickly moved upstream with several major acquisitions. Ryan Schneider,...

https://www.fi-magazine.com/308575/capital-one-puts-dealers-in-the-drivers-seat
Categories: F&I

A customer comes into a dealership $12,000 upside down. Not only did the dealership make the sale, but it sold a GAP product on the finance deal. Not bad,...

https://www.fi-magazine.com/308577/are-your-days-numbered
Categories: F&I

https://www.fi-magazine.com/308605/warning-signs-ahead-says-credit-counselor
Categories: F&I

With consumers shopping for the right monthly payment, it’s no wonder loans are stretching out. But is it right for the industry? Market insider takes a...

https://www.fi-magazine.com/308607/5-reasons-not-to-stretch-term
Categories: F&I

The San Antonio, Texas-based dealer group takes haggling out of the finance office in favor of “one simple price.” Clever or crazy? You be the judge.

https://www.fi-magazine.com/308608/gunn-autogroup-pursues-one-price-fi
Categories: F&I

So, the editor in the next office gets in today (June 29) and tells me about the “Transformers” movie premiere and after party he attended the night before....

https://www.fi-magazine.com/308610/more-than-meets-the-eye
Categories: F&I

Despite the onset of extended factory warranties and improvements to vehicle dependability, the vehicle service contract business is reaching levels not...

https://www.fi-magazine.com/308636/vsc-market-booming
Categories: F&I

The customer’s first impression of you is a tone setter for the entire transaction. So what warning signs are you putting up? This month we explore four...

https://www.fi-magazine.com/308641/4-ways-to-change-perceptions
Categories: F&I

Much has been made of the ongoing data-access debate. My question is how it impacts F&I departments. Several readers have said there are other more critical...

https://www.fi-magazine.com/308643/whose-data-is-it-anyway
Categories: F&I

Is it me or is just about everyone looking for that one kink in the armor of our business? Yes, blame the subprime-mortgage market all you want, but the...

https://www.fi-magazine.com/308671/dealing-with-subprimes-messy-image
Categories: F&I

When people talk about the Internet these days, they say things like, “It’s leveling the playing field.” And just last month I talked about how a dealer...

https://www.fi-magazine.com/308712/keeping-the-matrix-tax-free
Categories: F&I

I’m sure you’re tired of all the media coverage surrounding the subprime mortgage arena, and all the doom-and-gloom talk floating around. But it’s not going...

https://www.fi-magazine.com/308745/the-year-of-the-used-car
Categories: F&I

Not addressing problems immediately in your dealership can cause catastrophic results down the road

https://www.fi-magazine.com/308747/watch-your-step
Categories: F&I

Successful dealers constantly work to improve their funding practices

https://www.fi-magazine.com/308748/practice-makes-perfect
Categories: F&I

Creating an effective advertisement is one thing, doing so without catching the eyes of regulators is a completely different challenge. The key is to be...

https://www.fi-magazine.com/308799/plotting-the-perfect-advertisement
Categories: F&I

With dealers facing changing customer expectations, increasing demands from the factories and customer resistance to the sales process, eliminating the F&I...

https://www.fi-magazine.com/308802/case-study-life-without-the-fi-department
Categories: F&I

It’d be easy to dedicate this entire editorial to all the recession talk. It’d definitely be a good read, but would it help?

https://www.fi-magazine.com/308805/confessions-of-a-subprime-lender
Categories: F&I

Is your current F&I sales process adding value or alienating customers? In today’s world of Google, Myspace and YouTube, word-tracks are like 8-tracks:...

https://www.fi-magazine.com/308827/fi-in-an-xy-world
Categories: F&I

So much has been made about the time a customer spends at a dealership buying a vehicle. I understand the reasoning. Give customers too much time and you...

https://www.fi-magazine.com/308830/taking-the-work-out-of-paperwork
Categories: F&I

Arizona dealers are taking a beating as the economy weakens, but Peoria Kia's performance and outlook fly in the face of the prevailing gloom.

https://www.fi-magazine.com/308850/peoria-kia-facing-the-downturn-without-fear
Categories: F&I

Getting a deal bought is definitely challenging these days. Industry insider shows how going back to the basics can help dealers overcome today's obstacles.

https://www.fi-magazine.com/308852/4-ways-to-combat-tightening-advances
Categories: F&I

Have we as an industry forgotten about the fifth component of the lending Cs? You know, character. It’d be a shame if F&I managers lost the ability to call...

https://www.fi-magazine.com/308855/fighting-for-the-fifth-c


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