Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.agent-entrepreneur.com/324768/fi-tip-of-the-week-power-of-the-pause

Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

Jim Ziegler holds Uber responsible for the death of an Arizona woman who was run down by an autonomous SUV in March, but he...

https://www.agent-entrepreneur.com/324767/ziegler-they-said-i-was-a-crackpot

Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

If you are an executive general manager making $500,000 a year, this video is not for you. If not, listen up, because Jim Ziegler is here to help. In an...

https://www.agent-entrepreneur.com/324764/ziegler-to-gms-dont-sell-yourself-short

Categories: Actuary, Awards, Compliance, Digital, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar...

https://www.agent-entrepreneur.com/324761/fi-tip-of-the-week-lease-complementing-fi-protections

Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

The magazine's 2016 conference, held Aug. 29-31 at Paris Las Vegas, featured Compliance Summit and an all-new compliance certification component created by...

https://www.agent-entrepreneur.com/324537/industry-summit-2016

Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

With inspiring training sessions, enthusiastic speakers and an esteemed group of attendees, exhibitors and sponsors, Dealer Summit was time well spent!...

https://www.agent-entrepreneur.com/324535/dealer-summit-2016-in-pictures

Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

Here's how our dealers are celebrating the holidays at their stores!

https://www.agent-entrepreneur.com/324532/dealing-good-cheer

Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

Images

https://www.agent-entrepreneur.com/324531/show-us-your-service-center

Categories: Actuary, Awards, Compliance, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

More than 160 dealers, agents, and industry executives took part in the inaugural West Coast Compliance Summit, one of three concurrent events featured at...

https://www.agent-entrepreneur.com/324538/compliance-summit-2016

Categories: Dealer Ops, F&I, Meet the Executive, Product & Technology

David Neuenschwander has been named chief sales officer of Portfolio, succeeding Dan Haugen, who has retired after 15 years with the company.

https://www.agent-entrepreneur.com/363870/neuenschwander-succeeds-haugen-as-portfolio-cso