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Categories: F&I

Whatever you’ve heard about the Red Flags Rule, the FTC’s weapon against identity theft is still in play for most dealers. But there are some changes to...

https://www.fi-magazine.com/310206/red-flag-update-defines-creditor
Categories: F&I

The magazine’s legal eagle doesn’t mince words when he describes the ‘logical disconnect’ between the CFPB’s view of fair lending and how dealer...

https://www.fi-magazine.com/310238/the-guidance-that-isnt
Categories: F&I

The magazine’s legal insider has heard the talk about the CFPB targeting F&I products, but he’s not sure why it would when it has no enforcement power over...

https://www.fi-magazine.com/310256/fact-or-fiction
Categories: F&I

Special finance expert explains how he would spend his advertising dollars to attract credit-challenged customers in today’s market.

https://www.fi-magazine.com/310262/capturing-the-special-finance-lead
Categories: F&I

The head of Ally Insurance offers a few thoughts on how the industry can drive a better connection with the ‘connected generation.

https://www.fi-magazine.com/310275/speaking-millennial
Categories: F&I

Fraudulent paystubs are a serious threat to your dealership and the trust you’ve built with your finance companies. Special finance guru warns that such...

https://www.fi-magazine.com/310281/check-the-stubs
Categories: F&I

If converting cash customers to finance is your strategy for staying in the game, then keep reading. The F&I professor drops some knowledge on why cash can...

https://www.fi-magazine.com/310291/cashing-in
Categories: F&I

After reading the CFPB’s consent order against U.S. Bank and its nonbanking partner, the magazine’s legal insider concludes the bureau is one heck of a...

https://www.fi-magazine.com/310295/miles-to-go
Categories: Dealer Ops, F&I

Special finance guru breaks down his process for desking a deal that works for you, your customer and the finance company. He also delves into lender...

https://www.autodealertodaymagazine.com/310305/its-a-win-win-win
Categories: F&I

Can a failure to pay off a customer’s trade-in lead to a Truth in Lending Act violation? The magazine’s legal wiz details a case involving a consumer who...

https://www.fi-magazine.com/310316/failure-to-pay
Categories: F&I

Can dealers pass bank fees onto car buyers? The magazine’s legal wiz says it depends, then lists eight conditions that would make it OK.

https://www.fi-magazine.com/310328/pass-the-fee
Categories: F&I

Top trainer says the issues dividing most sales and F&I departments could be solved if compliance wasn't an F&I-only concern.

https://www.fi-magazine.com/310363/provide-preserve-protect
Categories: F&I

The ‘Father of the F&I Menu’ weighs in on leasing’s second-quarter boom. He also lays out six products that need to be on your lease menu.

https://www.fi-magazine.com/310364/leasing-boom-or-doom
Categories: F&I

Your F&I office should always strive to do the right thing, especially when no one is looking. The magazine’s F&I insider weighs in.

https://www.fi-magazine.com/310412/no-look-compliance
Categories: F&I

Solutions aimed at heading off the CFPB’s and the Justice Department’s scrutiny of rate participation has the magazine’s legal wiz smiling with satisfaction...

https://www.fi-magazine.com/310414/wedge-play
Categories: F&I

The magazine’s compliance expert says talent will only get you so far. To rise above the rest, he says one needs to become a student of the F&I game.

https://www.fi-magazine.com/310440/mastering-fi
Categories: F&I

The AFIP’s executive director discusses the rationale and timing behind the establishment of professional designations for individuals working in and...

https://www.fi-magazine.com/310494/fi-comes-of-age
Categories: Auto Finance, Compliance, F&I

Whether you believe it or not, most rules and regulations weren’t designed to make your life miserable. The magazine’s resident compliance expert says we...

https://www.fi-magazine.com/310502/codifying-common-sense
Categories: Compliance, F&I

Asking customers to divulge sensitive information about themselves can sometimes lead to a polarizing exchange between the F&I manager and customer. The...

https://www.fi-magazine.com/310526/handling-skittish-customers
Categories: Compliance, F&I

Given the many changes taking place in the F&I field, the AFIP’s executive director says a little self-inspection is in order if you hope to win the F&I...

https://www.fi-magazine.com/310657/take-a-s-w-o-t-at-success
Categories: F&I

The fed and consumer advocates are at it again. The magazine’s legal expert tackles the latest attacks on finance reserve and spot deliveries.

https://www.fi-magazine.com/309720/brave-new-world
Categories: Auto Finance, F&I

Capital One has named Kevin Borgmann as the new president of its auto finance unit. In an exclusive interview with F&I and Showroom, he shared his...

https://www.fi-magazine.com/309731/web-exclusive-borgmann-to-lead-capital-one-auto-finance
Categories: Auto Finance, Compliance, F&I

Stories about dealer practices that harm consumers are prevalent, but the facts seem to be difficult to come by.

https://www.fi-magazine.com/310015/facts-anyone
Categories: F&I

The magazine’s resident legal expert lays out a checklist of considerations your store needs to make before installing an F&I video-recording system.

https://www.fi-magazine.com/310030/the-legal-pros-and-cons-of-video-recording-fi
Categories: F&I

The magazine’s legal eagle explains why the FTC’s charges against a dealer and a debt collector for saving sensitive data on a P2P network should serve as a...

https://www.fi-magazine.com/310048/peer-to-peer-pressure
Categories: F&I

There isn’t a tech tool out there that doesn’t promise to add to the bottom line. But how will adding new technology affect employees?

https://www.fi-magazine.com/310049/state-your-purpose
Categories: F&I

The Internet has made out-of-state sales a day-to-day occurrence. But the magazine’s legal insider says there are some precautions dealers need to consider.

https://www.fi-magazine.com/310072/borderline-issues
Categories: F&I

The magazine’s legal wiz offers his take on the heated battle for top bad-cop status between the Federal Trade Commission and the Consumer Financial...

https://www.fi-magazine.com/310090/vying-for-toughest-cop
Categories: F&I

It’s easy enough to dismiss attorneys as threats to your livelihood, but the magazine’s legal wiz says not all lawyers are gunning for dealers.

https://www.fi-magazine.com/310104/bottom-feeders
Categories: F&I

Should the base payment be listed on the F&I menu? The magazine’s legal wiz weighs in on this hotly debated issue.

https://www.fi-magazine.com/310123/whats-on-the-menu
Categories: F&I

The FTC recently slapped a finance company with a $100,000 fine for violating a requirement that’s been on the books for several years. The magazine’s...

https://www.fi-magazine.com/310140/dumpster-diving
Categories: Auto Finance, Compliance, F&I

The AFIP’s executive director says it’s time to say goodbye and good riddance to a relic of F&I’s past. He explains why ‘a little wiggle room’ hurts new-car...

https://www.fi-magazine.com/310740/r-i-p-payment-packing
Categories: F&I

To be an F&I professional, there are six things you need to stop (or start) doing, because whether you like it or not, you’re a role model.

https://www.fi-magazine.com/310742/6-tips-for-fi-managers
Categories: Compliance, F&I

The AFIP’s executive director gives thanks to the regulators and the regulations they enforce. He explains why dealers should do the same.

https://www.fi-magazine.com/310770/tis-the-season-to-count-our-blessings
Categories: Auto Finance, Compliance, F&I

The AFIP’s executive director offers a few ways F&I professionals can improve their performance and compliance acumen in 2016

https://www.fi-magazine.com/310776/your-year-of-self-discovery
Categories: Auto Finance, Compliance, F&I

AutoNation's $1,500 per-copy claim was a great achievement, but one industry vet warns F&I pros against using it as a benchmark for F&I success.

https://www.fi-magazine.com/310784/measuring-up
Categories: Auto Finance, Compliance, F&I

AFIP's executive director has some choice words for President Obama, Sen. Warren and the 'smartest guys in the room.'

https://www.fi-magazine.com/310785/the-cfpbs-misguided-crusade
Categories: F&I

Issuing adverse action notices for every deal can result in righteous indignation from prime-credit customers. AFIP chief offers a primer on when to send...

https://www.fi-magazine.com/310793/how-dare-you
Categories: F&I

AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.

https://www.fi-magazine.com/310818/lessons-from-the-indestructible-cockroach
Categories: F&I

Industry insider explains why so many consumer marketing campaigns remain highly inefficient.

https://www.fi-magazine.com/310836/rethinking-marketing-roi
Categories: F&I

The magazine’s compliance guru has a few words for dealerships that have desk and sales managers computing and quoting payments.

https://www.fi-magazine.com/310860/when-sales-and-desk-managers-quote-payments
Categories: Auto Finance, Compliance, Dealer Ops, Digital, F&I, Fixed Ops, Showroom, Training

Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and...

https://www.fi-magazine.com/310882/magazine-offers-details-on-compliance-summit-program
Categories: Auto Finance, Compliance, Digital, F&I

The magazine's compliance pro believes the FTC may soon take a page out of the CFPB's playbook when it comes to regulating dealers. He explains how dealers...

https://www.fi-magazine.com/310903/formalized-and-documented
Categories: Auto Finance, Compliance, Dealer Ops, F&I

NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any...

https://www.fi-magazine.com/310907/nada-economist-trump-needs-to-clarify-economic-policy-goals
Categories: F&I

The magazine’s legal eagle believes the CFPB is more annoyed than wounded by the federal appellate court’s ruling that its single-director structure is...

https://www.fi-magazine.com/310918/is-the-dragon-dead
Categories: F&I

There’s one way to keep federal regulators, plaintiffs’ attorneys, attorneys general and the media at bay. Read on to find out what it is.

https://www.fi-magazine.com/310919/defining-the-dark-side
Categories: F&I

The magazine’s compliance pro dusts off his crystal ball to offer a few predictions for 2017. If he’s correct, F&I offices could be in for a challenging year.

https://www.fi-magazine.com/310928/4-compliance-predictions-for-2017
Categories: F&I

Dealer software expert makes the case for switching to an electronic menu and reaping the rewards of a swift, productive and compliant F&I process.

https://www.fi-magazine.com/310940/ready-fire-aim
Categories: F&I

There isn’t much the magazine’s compliance pro hasn’t seen. In fact, he’s got a category for every type of issue he’s come across in his more than 15 years...

https://www.fi-magazine.com/310941/naive-sloppy-or-kinky
Categories: Auto Finance, Compliance, F&I

The magazine’s legal wiz reminds dealers and F&I pros why it’s wise to assume every customer knows the bad compliance practices you should have outlawed...

https://www.fi-magazine.com/311020/a-wolf-in-sheeps-clothing


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