The AFIP’s executive director says it’s time to say goodbye and good riddance to a relic of F&I’s past. He explains why ‘a little wiggle room’ hurts new-car...

To be an F&I professional, there are six things you need to stop (or start) doing, because whether you like it or not, you’re a role model.

The AFIP’s executive director gives thanks to the regulators and the regulations they enforce. He explains why dealers should do the same.

The AFIP’s executive director offers a few ways F&I professionals can improve their performance and compliance acumen in 2016

AutoNation's $1,500 per-copy claim was a great achievement, but one industry vet warns F&I pros against using it as a benchmark for F&I success.

AFIP's executive director has some choice words for President Obama, Sen. Warren and the 'smartest guys in the room.'

Issuing adverse action notices for every deal can result in righteous indignation from prime-credit customers. AFIP chief offers a primer on when to send...

AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.

Industry insider explains why so many consumer marketing campaigns remain highly inefficient.

The magazine’s compliance guru has a few words for dealerships that have desk and sales managers computing and quoting payments.

Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and...

The magazine's compliance pro believes the FTC may soon take a page out of the CFPB's playbook when it comes to regulating dealers. He explains how dealers...

NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any...

The magazine’s legal eagle believes the CFPB is more annoyed than wounded by the federal appellate court’s ruling that its single-director structure is...

There’s one way to keep federal regulators, plaintiffs’ attorneys, attorneys general and the media at bay. Read on to find out what it is.

The magazine’s compliance pro dusts off his crystal ball to offer a few predictions for 2017. If he’s correct, F&I offices could be in for a challenging year.

Dealer software expert makes the case for switching to an electronic menu and reaping the rewards of a swift, productive and compliant F&I process.

There isn’t much the magazine’s compliance pro hasn’t seen. In fact, he’s got a category for every type of issue he’s come across in his more than 15 years...

The magazine’s legal wiz reminds dealers and F&I pros why it’s wise to assume every customer knows the bad compliance practices you should have outlawed...

A business manager from Buffalo, N.Y., offers his take on U.S. Bank’s announcement that it will monitor F&I product pricing.