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Categories: F&I

Awareness of how and where mistakes can occur is the best way to guard against them. Establish procedures that make compliance the only way to do business.

https://www.fi-magazine.com/308200/how-to-stay-out-of-the-courtroom
Categories: F&I

Having a properly drafted agreement can ensure that arbitration will provide numerous benefits.

https://www.fi-magazine.com/308201/is-arbitration-right-for-your-dealership
Categories: F&I

A well-run, successful dealership starts with strong management. Develop a plan and continually emphasize its importance to all employees.

https://www.fi-magazine.com/308202/lift-off-taking-leadership-to-the-next-dimension
Categories: F&I

Menu selling helps address payment concerns, promote full disclosure and give customers opportunities to begin improving their credit. An electronic menu...

https://www.fi-magazine.com/308348/nonprime-customers-need-a-menu-too
Categories: F&I

When customers object to products on the menu, it just may be an indication they don’t yet feel they need or want the products being discussed. Learn to...

https://www.fi-magazine.com/308349/what39s-in-that-no
Categories: F&I

Approving applicants’ credit scores must involve mindful selection of finance sources when it comes to special finance customers.

https://www.fi-magazine.com/308350/choosing-the-right-special-finance-company
Categories: F&I

There’s a reason why F&I managers are seeing quicker response times. See how finance companies are employing modern technology to streamline the funding...

https://www.fi-magazine.com/308376/better-lending-through-technology
Categories: F&I

The lack of nonprime finance companies is certainly causing headaches for some F&I managers. Word on the street is that’s about to change.

https://www.fi-magazine.com/308398/why-aren39t-there-more-nonprime-finance-companies
Categories: F&I

New factory-extended powertrain warranties could provide a promotional boost for vehicle service contracts (VSC). The road to profitability, however, will...

https://www.fi-magazine.com/308399/extended-powertrain-warranties-could-fuel-vsc-sales
Categories: F&I

This month, F&I magazine talks to Auto Data System Inc. (ADP)’s product marketing team about new products, future challenges for dealers and about how...

https://www.fi-magazine.com/308400/adp-talks-technology-the-streamlined-sales-process
Categories: F&I

Finding a winning F&I manager takes more than a gut feeling. It takes a good selection process, ongoing training and a pay plan that reinforces goals and...

https://www.fi-magazine.com/308422/finding-hiring-and-keeping-winners
Categories: F&I

With leasing showing a pulse in 2006 and automakers expected to keep the good times rolling with more attractive programs, find out how your F&I manager can...

https://www.fi-magazine.com/308423/to-lease-or-not-to-lease
Categories: F&I

Dealers looking to cash in on the below nonprime market need to make sure their front-end and finance department are working in unison, as sales in this...

https://www.fi-magazine.com/308424/capturing-the-nonprime-craze
Categories: F&I

F&I auditor goes soft, points out the seven best practices he’s seen on the front lines. Employing these tactics will be your best defense.

https://www.fi-magazine.com/308425/7-ways-to-legally-shield-your-dealership
Categories: F&I

Failing to have a defined process for handling adverse action notices can come back to haunt you. Compliance auditor provides some insight when handling...

https://www.fi-magazine.com/308426/watching-out-for-the-boomerang-effect
Categories: F&I

Growing from a regional business to a multi-billion dollar industry, the vehicle service contract business has undergone dramatic changes over the last 30...

https://www.fi-magazine.com/308427/a-retrospective-look-at-the-vehicle-service-industry
Categories: F&I

Talk about birth by fire. Four days, two shows, about 500 photos and two notebooks crammed with notes. And out of the notes I took during the third-annual...

https://www.fi-magazine.com/308430/its-ok-to-be-a-control-freak
Categories: F&I

Did you hear the news coming out of Edmunds.com just before the holidays? Leasing increases 21 percent in 2006. It seems as though DealerTrack’s Raj...

https://www.fi-magazine.com/308456/whats-my-monthly-payment
Categories: F&I

Choosing the right service provider to improve efficiency and profitability can be risky business. Find out what this industry insider says about today’s...

https://www.fi-magazine.com/308472/risky-business-dont-let-technology-be-your-undoing
Categories: F&I

Contrary to what you might have heard, the Hispanic market isn’t all that difficult to service. And with its buying power continuing to impact marketing...

https://www.fi-magazine.com/308475/financing-the-hispanic-market
Categories: F&I

With the National Automobile Dealers Association (NADA) Convention only three days away (at press time), it has been a bit of a scramble to get the March...

https://www.fi-magazine.com/308478/roadwork-ahead-expect-delays
Categories: F&I

Approximately 26,500 attendees of the National Automobile Dealers Association (NADA)’s annual convention saw the latest and greatest, but it seemed as...

https://www.fi-magazine.com/308503/stop-the-presses-seriously
Categories: F&I

Marking its first full year, Ask Patty talks to F&I about being a forum for what women want, as well as a turnkey marketing program to make your dealership...

https://www.fi-magazine.com/308516/marketing-to-women-the-ask-patty-way
Categories: F&I

I’d like to start this month’s editorial by saying I won my NCAA bracket (thanks to all the losers in my group). But my win would be little solace for what...

https://www.fi-magazine.com/308520/dont-get-blogged-down
Categories: Digital, F&I

So what’s on the menu? F&I contributor provides some of his recommendations on what today’s ideal menu looks like.

https://www.fi-magazine.com/308550/the-ideal-product-mix-for-your-menu
Categories: F&I

F&I contributor doesn’t think so, as he responds to recent reports linking what happened in the subprime home mortgage arena with current trends in the...

https://www.fi-magazine.com/308551/is-nonprime-about-to-cave
Categories: F&I

Predictions for new-vehicle sales are already dropping, and some dealers say the tax-return buying spree — which has been coming in earlier and earlier...

https://www.fi-magazine.com/308555/dont-believe-the-hype
Categories: Compliance, F&I

Ancillary products can generate as much as 60 percent of gross profit. Does your pay plan reflect that? Pay plans should reward for superior and compliant...

https://www.fi-magazine.com/308573/creating-a-pay-plan-that-impacts-sales-compliance
Categories: F&I

Getting your customer into the right car is a core fundamental of the nonprime business. Why? Because you’re not selling a car, you’re selling a credit program.

https://www.fi-magazine.com/308574/3-ways-to-control-purchase-decisions
Categories: F&I

Since its 1998 purchase of subprime lender Summit Acceptance Corp., Capital One has quickly moved upstream with several major acquisitions. Ryan Schneider,...

https://www.fi-magazine.com/308575/capital-one-puts-dealers-in-the-drivers-seat
Categories: F&I

A customer comes into a dealership $12,000 upside down. Not only did the dealership make the sale, but it sold a GAP product on the finance deal. Not bad,...

https://www.fi-magazine.com/308577/are-your-days-numbered
Categories: F&I

https://www.fi-magazine.com/308605/warning-signs-ahead-says-credit-counselor
Categories: F&I

With consumers shopping for the right monthly payment, it’s no wonder loans are stretching out. But is it right for the industry? Market insider takes a...

https://www.fi-magazine.com/308607/5-reasons-not-to-stretch-term
Categories: F&I

The San Antonio, Texas-based dealer group takes haggling out of the finance office in favor of “one simple price.” Clever or crazy? You be the judge.

https://www.fi-magazine.com/308608/gunn-autogroup-pursues-one-price-fi
Categories: F&I

So, the editor in the next office gets in today (June 29) and tells me about the “Transformers” movie premiere and after party he attended the night before....

https://www.fi-magazine.com/308610/more-than-meets-the-eye
Categories: F&I

The customer’s first impression of you is a tone setter for the entire transaction. So what warning signs are you putting up? This month we explore four...

https://www.fi-magazine.com/308641/4-ways-to-change-perceptions
Categories: F&I

Much has been made of the ongoing data-access debate. My question is how it impacts F&I departments. Several readers have said there are other more critical...

https://www.fi-magazine.com/308643/whose-data-is-it-anyway
Categories: F&I

Is it me or is just about everyone looking for that one kink in the armor of our business? Yes, blame the subprime-mortgage market all you want, but the...

https://www.fi-magazine.com/308671/dealing-with-subprimes-messy-image
Categories: F&I

F&I expert provides four ways to keep lenders from steering away profits.

https://www.fi-magazine.com/309208/keep-lenders-from-steering-away-profits
Categories: F&I

Debt protection has been around since the 1980s, but today’s market challenges has the product taking on a role beyond the F&I office.

https://www.fi-magazine.com/309209/debt-protection-pink-slip-protection-now-a-sales-tool
Categories: F&I

I’m really going to need a therapist after this turnaround. Like everyone, I’m looking for that silver lining in every new market report or economic news,...

https://www.fi-magazine.com/309213/the-lines-are-blurring
Categories: F&I

Tired of seeing your credit-challenged customers turned away by the banks? Use these proven strategies to build your own portfolio, and remember there are...

https://www.fi-magazine.com/309214/managing-your-in-house-portfolio
Categories: F&I

The rules in the special finance game have changed, and dealers have been forced to alter the way they approach lead generation. Use these proven strategies...

https://www.fi-magazine.com/309215/how-to-convert-leads-in-a-down-economy
Categories: F&I

Dealers and lenders who use starter interrupt devices must do so in a practical and legally compliant manner.

https://www.fi-magazine.com/309217/best-practices-for-the-use-of-starter-interrupt-devices
Categories: F&I

F&I magazine goes one-on-one with the Consumer Credit Industry Association to discuss pink-slip protection, as well as a new legislative threat to...

https://www.fi-magazine.com/309239/qa-ccia-talks-pink-slip-protection-industrys-ominous-threat
Categories: F&I

You know, the more things change, the more they stay the same. As much as I wish I could claim to be the first to apply that phrase to the F&I office, I...

https://www.fi-magazine.com/309244/its-all-about-the-deal
Categories: F&I

A growing used-car and special finance customer base has created a new auto finance landscape — and new compliance issues, as well. Consult the following...

https://www.fi-magazine.com/309245/make-your-move
Categories: F&I

Savvy dealers have found that service clinics are a great way to market their stores to new and existing customers. Here's how to plan your next event,...

https://www.fi-magazine.com/309246/service-clinics-drive-traffic
Categories: F&I

Dealers, traditional finance sources and credit unions alike have learned that there’s no point in selling vehicles if you can’t collect the payments.

https://www.fi-magazine.com/309247/collections-the-new-strategic-imperative
Categories: F&I

What is your state’s definition of "grossly excessive" punitive damages? For one Oregon dealership, it took an exhaustive legal battle to find out.

https://www.fi-magazine.com/309248/when-punitive-damages-are-too-punitive


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