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Categories: Operations
Staffing: Advocate for What You Have, Champion for What’s Needed

John Freuden believes providing data-backed evidence can help fleet managers solve technician shortages.

https://www.government-fleet.com/10123588/staffing-advocate-for-what-you-have-champion-for-whats-needed
Categories: Operations
Overcoming COVID Complications: Think on Your Feet

Keith Marian knows the best way to continue to be able to serve customers during the pandemic is to get creative.

https://www.government-fleet.com/10123840/overcoming-covid-complications-think-on-your-feet
Categories: Safety
What Good Comes Out of COVID?

Darryl Syler has learned much during the international crisis and has adapted in ways that help him run a safer, more efficient fleet.

https://www.government-fleet.com/10122829/what-good-comes-out-of-covid
Categories: Electric Vehicles, Operations
Build Relationships for Better Customer Service

Craig Willingham knows directing your focus to the immediate task at hand improves the quality of work you accomplish.

https://www.chargedfleet.com/10123459/build-relationships-for-better-customer-service
Categories: Electric Vehicles, Operations
Mark Stevens Named Fleet Manager of the Year

Customer trust, dedicated employees, and progressive procedures push the City of Sacramento, Calif., fleet manager to take his turn in the limelight.

https://www.chargedfleet.com/10122197/mark-stevens-named-fleet-manager-of-the-year
Categories: News
Day Two of the Data-Driven Salon Sets You Up for a Successful Future

From an eye-opening panel on staff recruitment and retention to examining the seven steps of the client journey, Day Two of the Data-Driven Salon Experience...

https://www.modernsalon.com/753345/day-two-of-the-data-driven-salon-sets-you-up-for-a-successful-future
Categories: Electric Vehicles, Operations
Build Relationships for Better Customer Service

Craig Willingham knows directing your focus to the immediate task at hand improves the quality of work you accomplish.

https://www.government-fleet.com/10123459/build-relationships-for-better-customer-service
Categories: Digital, Product & Technology
Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and...

https://www.autodealertodaymagazine.com/364287/improving-the-e-commerce-shopping-experience-through-resolutions-focused-custome
Categories: Digital, Product & Technology
Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and...

https://www.fi-magazine.com/364287/improving-the-e-commerce-shopping-experience-through-resolutions-focused-custome
Categories: Digital, Product & Technology
Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and...

https://www.agent-entrepreneur.com/364287/improving-the-e-commerce-shopping-experience-through-resolutions-focused-custome


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