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Categories: Fixed Ops, Showroom
Study: Failure to Capture Off Make Buyers Costs Auto Groups Service Revenue

A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car...

https://www.autodealertodaymagazine.com/359660/study-failure-to-capture-off-make-buyers-costs-auto-groups-service-revenue
Categories: Fixed Ops, Showroom
Study: Failure to Capture Off Make Buyers Costs Auto Groups Service Revenue

A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car...

https://www.fi-magazine.com/359660/study-failure-to-capture-off-make-buyers-costs-auto-groups-service-revenue
Categories: Digital, Fixed Ops
myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.

https://www.autodealertodaymagazine.com/359654/mykaarma-uber-for-business-launch-dealer-shuttle-solution
Categories: Digital, Fixed Ops
myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.

https://www.fi-magazine.com/359654/mykaarma-uber-for-business-launch-dealer-shuttle-solution
Categories: Digital, Fixed Ops
Auto/Mate DMS Adds Storm Service Kiosks

Auto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.

https://www.autodealertodaymagazine.com/359646/auto-mate-dms-adds-storm-service-kiosks
Categories: Digital, Fixed Ops
Auto/Mate DMS Adds Storm Service Kiosks

Auto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.

https://www.fi-magazine.com/359646/auto-mate-dms-adds-storm-service-kiosks
Categories: F&I, Fixed Ops, Industry
RepairPal Shops to Perform DOWC Service Contract Repairs

A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.

https://www.autodealertodaymagazine.com/359538/repairpal-shops-to-perform-dowc-service-contract-repairs
Categories: F&I, Fixed Ops, Industry
RepairPal Shops to Perform DOWC Service Contract Repairs

A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.

https://www.fi-magazine.com/359538/repairpal-shops-to-perform-dowc-service-contract-repairs
Categories: F&I, Fixed Ops, Industry
RepairPal Shops to Perform DOWC Service Contract Repairs

A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.

http://www.providers-administrators.com/359538/repairpal-shops-to-perform-dowc-service-contract-repairs
Categories: F&I, Fixed Ops, Industry
RepairPal Shops to Perform DOWC Service Contract Repairs

A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.

https://www.agent-entrepreneur.com/359538/repairpal-shops-to-perform-dowc-service-contract-repairs
Categories: Awards, Compliance, Dealer Ops, Digital, Fixed Ops, Training
Dealers Recognize the Industry’s Best in 2019 DCAs

Dealers and dealership personnel named 71 companies in 35 categories as their favorites in the 2019 Dealers’ Choice Awards.

https://www.autodealertodaymagazine.com/359430/dealers-recognize-the-industrys-best-in-2019-dcas
Categories: F&I, Fixed Ops, Industry, Showroom, Training
Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

https://www.autodealertodaymagazine.com/359409/the-ace-group-debuts-in-house-training-program
Categories: F&I, Fixed Ops, Industry, Showroom, Training
Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

https://www.fi-magazine.com/359409/the-ace-group-debuts-in-house-training-program
Categories: F&I, Fixed Ops, Industry, Showroom, Training
Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

https://www.agent-entrepreneur.com/359409/the-ace-group-debuts-in-house-training-program
Categories: F&I, Fixed Ops, Industry, Showroom, Training
Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

http://www.providers-administrators.com/359409/the-ace-group-debuts-in-house-training-program
Categories: Dealer Ops, F&I, Fixed Ops, Showroom
Survey: Optimism Soars Among Subaru, Toyota Dealers

The results of Kerrigan Advisors’ first annual dealer survey show Subaru and Toyota franchisees lead the industry in believing their dealerships will...

https://www.fi-magazine.com/359146/survey-optimism-up-among-subaru-toyota-dealers
Categories: Dealer Ops, F&I, Fixed Ops, Showroom
Survey: Optimism Soars Among Subaru, Toyota Dealers

The results of Kerrigan Advisors’ first annual dealer survey show Subaru and Toyota franchisees lead the industry in believing their dealerships will...

https://www.autodealertodaymagazine.com/359146/survey-optimism-up-among-subaru-toyota-dealers
Categories: Digital, Fixed Ops
Auto/Mate DMS Gets Sales and Service Conversion Tool

Auto/Mate has integrated its dealership management system with Servisell’s sales and service conversion system.

https://www.autodealertodaymagazine.com/359140/auto-mate-dms-gets-sales-and-service-conversion-tool
Categories: Digital, Fixed Ops
Auto/Mate DMS Gets Sales and Service Conversion Tool

Auto/Mate has integrated its dealership management system with Servisell’s sales and service conversion system.

https://www.fi-magazine.com/359140/auto-mate-dms-gets-sales-and-service-conversion-tool
Categories: Digital, Fixed Ops
Xtime, CenPOS Offer Streamlined Service Checkout

Xtime announced the integration of CenPOS’s payment solution with Xtime’s Spectrum platform, offering a new payment option to dealership service customers.

https://www.autodealertodaymagazine.com/359120/xtime-cenpos-offers-streamlined-service-checkout
Categories: Digital, Fixed Ops
Xtime, CenPOS Offer Streamlined Service Checkout

Xtime announced the integration of CenPOS’s payment solution with Xtime’s Spectrum platform, offering a new payment option to dealership service customers.

https://www.fi-magazine.com/359120/xtime-cenpos-offers-streamlined-service-checkout
Categories: Compliance, Fixed Ops, Industry, Showroom
Recall Sweep Targets AutoNation Dealerships

The U.S. PIRG Education Fund issued a damning report after finding one in every nine used vehicles for sale at 28 AutoNation-owned locations in 12 states is...

https://www.agent-entrepreneur.com/359096/recall-sweep-targets-autonation-dealerships
Categories: Compliance, Fixed Ops, Industry, Showroom
Recall Sweep Targets AutoNation Dealerships

The U.S. PIRG Education Fund issued a damning report after finding one in every nine used vehicles for sale at 28 AutoNation-owned locations in 12 states is...

http://www.providers-administrators.com/359096/recall-sweep-targets-autonation-dealerships
Categories: Compliance, Fixed Ops, Industry, Showroom
Recall Sweep Targets AutoNation Dealerships

The U.S. PIRG Education Fund issued a damning report after finding one in every nine used vehicles for sale at 28 AutoNation-owned locations in 12 states is...

https://www.autodealertodaymagazine.com/359096/recall-sweep-targets-autonation-dealerships
Categories: Compliance, Fixed Ops, Industry, Showroom
Recall Sweep Targets AutoNation Dealerships

The U.S. PIRG Education Fund issued a damning report after finding one in every nine used vehicles for sale at 28 AutoNation-owned locations in 12 states is...

https://www.fi-magazine.com/359096/recall-sweep-targets-autonation-dealerships
Categories: Compliance, Dealer Ops, Fixed Ops, Industry, Showroom
Calif. Dealers Get Warranty Rate Hike, 10-Year Upgrade Intervals, CCPA Exemption

California Gov. Gavin Newsom has signed AB 179, enacting new dealer protections against below-market warranty reimbursement rates and OEM-ordered facility...

http://www.providers-administrators.com/359061/calif-dealers-get-warranty-rate-hike-10-year-upgrade-intervals-ccpa-exemption
Categories: Compliance, Dealer Ops, Fixed Ops, Industry, Showroom
Calif. Dealers Get Warranty Rate Hike, 10-Year Upgrade Intervals, CCPA Exemption

California Gov. Gavin Newsom has signed AB 179, enacting new dealer protections against below-market warranty reimbursement rates and OEM-ordered facility...

https://www.agent-entrepreneur.com/359061/calif-dealers-get-warranty-rate-hike-10-year-upgrade-intervals-ccpa-exemption
Categories: Compliance, Dealer Ops, Fixed Ops, Industry, Showroom
Calif. Dealers Get Warranty Rate Hike, 10-Year Upgrade Intervals, CCPA Exemption

California Gov. Gavin Newsom has signed AB 179, enacting new dealer protections against below-market warranty reimbursement rates and OEM-ordered facility...

https://www.fi-magazine.com/359061/calif-dealers-get-warranty-rate-hike-10-year-upgrade-intervals-ccpa-exemption
Categories: Compliance, Dealer Ops, Fixed Ops, Industry, Showroom
Calif. Dealers Get Warranty Rate Hike, 10-Year Upgrade Intervals, CCPA Exemption

California Gov. Gavin Newsom has signed AB 179, enacting new dealer protections against below-market warranty reimbursement rates and OEM-ordered facility...

https://www.autodealertodaymagazine.com/359061/calif-dealers-get-warranty-rate-hike-10-year-upgrade-intervals-ccpa-exemption
Categories: Digital, Fixed Ops
3 Reasons Smartphones Are the Secret to Service Success

Auto dealers are using the smartphones in nearly every customer’s pocket to capture and retain service business with a friendly and familiar interface:...

https://www.autodealertodaymagazine.com/359043/3-reasons-smartphones-are-the-secret-to-service-success
Categories: Digital, Fixed Ops
VenueVision to Resell GoMoto Dealership Service Kiosks

GoMoto and VenueVision have partnered for an integration and reseller campaign that will bring GoMoto-built self-service kiosks to more Canadian auto dealers.

https://www.fi-magazine.com/359001/venuevision-to-resell-gomoto-dealership-service-kiosks
Categories: Digital, Fixed Ops
VenueVision to Resell GoMoto Dealership Service Kiosks

GoMoto and VenueVision have partnered for an integration and reseller campaign that will bring GoMoto-built self-service kiosks to more Canadian auto dealers.

https://www.autodealertodaymagazine.com/359001/venuevision-to-resell-gomoto-dealership-service-kiosks
Categories: Dealer Ops, Digital, F&I, Fixed Ops
Thompson Joins CDK Global as Senior VP

Former Epicor division head Scott Thompson has joined CDK Global as senior vice president and business leader for CRM and layered applications.

https://www.autodealertodaymagazine.com/358874/thompson-joins-cdk-global-as-senior-vp
Categories: Dealer Ops, Digital, F&I, Fixed Ops
Thompson Joins CDK Global as Senior VP

Former Epicor division head Scott Thompson has joined CDK Global as senior vice president and business leader for CRM and layered applications.

https://www.fi-magazine.com/358874/thompson-joins-cdk-global-as-senior-vp
Categories: Compliance, Fixed Ops
Ky. Dealer Charged With Leading $4M Repurchase Fraud

A federal grand jury has charged a Kentucky dealer and two alleged accomplices with defrauding a manufacturer — thought to be Toyota — of more than $4...

https://www.autodealertodaymagazine.com/358865/ky-dealer-charged-with-leading-4m-repurchase-fraud
Categories: Compliance, Fixed Ops
Ky. Dealer Charged With Leading $4M Repurchase Fraud

A federal grand jury has charged a Kentucky dealer and two alleged accomplices with defrauding a manufacturer — thought to be Toyota — of more than $4...

https://www.fi-magazine.com/358865/ky-dealer-charged-with-leading-4m-repurchase-fraud
Categories: Compliance, Dealer Ops, Fixed Ops, Showroom
EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older...

https://www.autodealertodaymagazine.com/358834/eeoc-says-bmw-dealer-discriminated-against-older-workers
Categories: Compliance, Dealer Ops, Fixed Ops, Showroom
EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older...

https://www.fi-magazine.com/358834/eeoc-says-bmw-dealer-discriminated-against-older-workers
Categories: Compliance, Fixed Ops, Showroom
Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai North America has sued a Pennsylvania dealer for fraud, claiming he bilked the automaker for $5 million by buying up hundreds of used Sonatas and...

https://www.autodealertodaymagazine.com/358809/hyundai-claims-dealer-fraud-forced-5m-in-repurchases
Categories: Compliance, Fixed Ops, Showroom
Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai North America has sued a Pennsylvania dealer for fraud, claiming he bilked the automaker for $5 million by buying up hundreds of used Sonatas and...

https://www.fi-magazine.com/358809/hyundai-claims-dealer-fraud-forced-5m-in-repurchases
Categories: Dealer Ops, Digital, Fixed Ops
vAuto Joins Inventory, Recon Management With New Integration

An enhanced integration with iRecon will allow dealers using vAuto Provision to manage inventories and reconditioning at the same time, an ‘end-to-end’...

https://www.fi-magazine.com/358310/vauto-joins-inventory-recon-management-with-new-integration
Categories: Dealer Ops, Digital, Fixed Ops
vAuto Joins Inventory, Recon Management With New Integration

An enhanced integration with iRecon will allow dealers using vAuto Provision to manage inventories and reconditioning at the same time, an ‘end-to-end’...

https://www.autodealertodaymagazine.com/358310/vauto-joins-inventory-recon-management-with-new-integration
Categories: Digital, Fixed Ops, Opinion
Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling...

https://www.autodealertodaymagazine.com/358294/data-can-help-dealers-sell-more-oe-parts
Categories: Digital, Fixed Ops, Opinion
Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling...

https://www.fi-magazine.com/358294/data-can-help-dealers-sell-more-oe-parts
Categories: Dealer Ops, Fixed Ops, Industry, Showroom
World’s First Carbon-Neutral Dealership Changes Hands

Motorcars Honda of Cleveland Heights has been purchased and renamed by the nine-store Foundation Automotive group. The Ohio store was recognized by BP as...

https://www.fi-magazine.com/358291/worlds-first-carbon-neutral-dealership-changes-hands
Categories: Dealer Ops, Fixed Ops, Industry, Showroom
World’s First Carbon-Neutral Dealership Changes Hands

Motorcars Honda of Cleveland Heights has been purchased and renamed by the nine-store Foundation Automotive group. The Ohio store was recognized by BP as...

http://www.providers-administrators.com/358291/worlds-first-carbon-neutral-dealership-changes-hands
Categories: Dealer Ops, Fixed Ops, Industry, Showroom
World’s First Carbon-Neutral Dealership Changes Hands

Motorcars Honda of Cleveland Heights has been purchased and renamed by the nine-store Foundation Automotive group. The Ohio store was recognized by BP as...

https://www.agent-entrepreneur.com/358291/worlds-first-carbon-neutral-dealership-changes-hands
Categories: Dealer Ops, Fixed Ops, Industry, Showroom
World’s First Carbon-Neutral Dealership Changes Hands

Motorcars Honda of Cleveland Heights has been purchased and renamed by the nine-store Foundation Automotive group. The Ohio store was recognized by BP as...

https://www.autodealertodaymagazine.com/358291/worlds-first-carbon-neutral-dealership-changes-hands
Categories: Compliance, Digital, Fixed Ops, Showroom
Xtime Adds Text Marketing Features to Invite Platform

Xtime Text Marketing was designed to offer U.S. dealers who use Xtime Invite a new way to connect with sales and service customers in a timely and legally...

https://www.autodealertodaymagazine.com/358277/xtime-adds-text-marketing-features-to-invite-platform
Categories: Compliance, Digital, Fixed Ops, Showroom
Xtime Adds Text Marketing Features to Invite Platform

Xtime Text Marketing was designed to offer U.S. dealers who use Xtime Invite a new way to connect with sales and service customers in a timely and legally...

https://www.fi-magazine.com/358277/xtime-adds-text-marketing-features-to-invite-platform


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