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Categories: New Mobility, Paratransit, Technology
Boston's MBTA Launches New App and Online Portal for Paratransit Riders

The new tools provide customers with better flexibility in scheduling trips, updating some account information, adding funds to their accounts, and tracking...

https://www.metro-magazine.com/10247481/bostons-mbta-launches-new-app-and-online-portal-for-paratransit-riders
Categories: Bus, Management, Paratransit, Security and Safety
RIPTA Launches New ‘Bus Buddy’ Program

Whether someone is taking the bus for the first time, returning after a break, or learning a new route, the Bus Buddy program pairs them with a RIPTA staff...

https://www.metro-magazine.com/10247307/ripta-launches-new-bus-buddy-program
Categories: Management, Paratransit
Chicago's Pace Unveils New ADA Transfer Facility

The multi-million-dollar project, funded predominantly through the State of Illinois’ Rebuild Illinois program, represents a significant investment in...

https://www.metro-magazine.com/10247241/chicagos-pace-unveils-new-ada-transfer-facility
Categories: Bus, Management, Paratransit, Rail
New York Governor, MTA Tout Success of Congestion Pricing

August saw nearly 2.7 million fewer vehicles than baseline enter the congestion relief zone, a 14% reduction. August was level with June for the most...

https://www.metro-magazine.com/10247145/new-york-governor-mta-tout-success-of-congestion-pricing
Categories: Bus, New Mobility, Paratransit, Technology
Biz Briefs: ELERTS, Nova Bus, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10246719/biz-briefs-elerts-nova-bus-and-more
Categories: Paratransit, Technology
RIPTA Launches New Paratransit Mobile App

The free app provides paratransit riders with convenient access to trip information and booking features directly from their smartphones, according to RIPTA...

https://www.metro-magazine.com/10246706/ripta-launches-new-paratransit-mobile-app
Categories: New Mobility, Paratransit, Technology
How Two Transit Agencies Are Using Tech to Put Riders First

Now recognized with METRO’s Innovative Solutions Awards for Technology and On-Demand Transportation, respectively, Auburn Transit and GCTD are demonstrating...

https://www.metro-magazine.com/10246551/how-two-transit-agencies-are-using-tech-to-put-riders-first
Categories: New Mobility, Paratransit, Technology
 Florida's PSTA Teams with Spare to Launch AI-Powered Call System

With Spare AI Voice, riders using PSTA’s Access and Mobility on Demand services will be able to book rides, check trip status, or cancel reservations...

https://www.metro-magazine.com/10246522/floridas-psta-teams-with-spare-to-launch-ai-powered-call-system
Categories: Bus, Management, New Mobility, Paratransit, Rail, Security and Safety, Technology
Boost Mass Transit Operations and Rider Experiences With Advanced Data Analytics

Discover how data analytics in public transportation improves operations and enhances rider satisfaction.

https://www.metro-magazine.com/10246352/boost-mass-transit-operations-and-rider-experiences-with-advanced-data-analytics
Categories: New Mobility, Paratransit, Technology
SEPTA, MetroLink Tulsa Redefine Paratransit Through RideCo Partnership

With SEPTA Access in Philadelphia and LinkAssist in Tulsa, both agencies partnered with RideCo to transform outdated systems into cutting-edge, AI-powered...

https://www.metro-magazine.com/10246241/septa-metrolink-tulsa-redefine-paratransit-through-rideco-partnership
Categories: Management, New Mobility, Paratransit
WeDriveU’s President/CEO Erick Van Wagenen Talks

Erick Van Wagenen, president and CEO of WeDriveU, recently appeared on an episode of METROspectives for a candid discussion about the company’s evolving...

https://www.metro-magazine.com/10246131/wedriveus-president-ceo-erick-van-wagenen-talks
Categories: Paratransit, Technology
Boston's MBTA, AlphaRoute Redefine Paratransit Efficiency with NDSP Optimization Breakthrough

Because of the increase in efficiency, cost savings, and more, the MBTA and AlphaRoute have won one of METRO’s Innovative Solutions Awards for Paratransit.

https://www.metro-magazine.com/10245986/bostons-mbta-alpharoute-redefine-paratransit-efficiency-with-ndsp-optimization-b
Categories: Bus, Management, Paratransit, Rail
San Diego MTS Ridership Continues Growth

The transit agency recorded 81,181,071 boardings during Fiscal Year 2025 (July 2024–June 2025), a 7.1% increase from the 75,663,343 trips taken in Fiscal...

https://www.metro-magazine.com/10246085/san-diego-mts-ridership-continues-growth
Categories: New Mobility, Paratransit
Minneapolis' Metro Mobility Taps UZURV for On-Demand Paratransit Service

Metro Mobility is the paratransit service for the Twin Cities metropolitan area, including the cities of Minneapolis and St. Paul and surrounding...

https://www.metro-magazine.com/10246037/minneapolis-metro-mobility-taps-uzurv-for-on-demand-paratransit-service
Categories: Bus, Paratransit, Technology
Michigan Transit Agencies Run Nearly 500 Buses on Propane Autogas

With approximately 500 propane transit buses now deployed across more than 15 agencies statewide, Michigan is driving advancements in mobility while...

https://www.metro-magazine.com/10245937/michigan-transit-agencies-run-nearly-500-buses-on-propane-autogas
Categories: Paratransit
Waev Launches New ADA-Compliant Vehicle

Waev’s new GEM WAV combines ADA-compliant accessibility with electric mobility, offering a versatile, low-speed transportation option for communities,...

https://www.metro-magazine.com/10245905/tk
Categories: Bus, New Mobility, Paratransit, Technology, Zero Emissions
Biz Briefs: A New Paratransit Launch, Nova in Calgary, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10245741/biz-briefs-a-new-paratransit-launch-nova-in-calgary-and-more
Categories: Bus, Management, New Mobility, Paratransit, Rail, Technology
METRO Announces 2025 Innovative Solutions Award Winners

This year’s award winners helped improve efficiency by replacing outdated systems, create better mobility options for passengers, and much more.

https://www.metro-magazine.com/10245214/metro-announces-2025-innovative-solutions-award-winners
Categories: Bus, Management, New Mobility, Paratransit
MV Transportation at 50: A Legacy of Purpose and a Future Driven by Innovation

To mark MV’s 50th anniversary, METRO Magazine sat down with Gary Coles, the company’s chief customer success officer, to discuss how MV honors its founding...

https://www.metro-magazine.com/10245143/mv-transportation-at-50-a-legacy-of-purpose-and-a-future-driven-by-innovation
Categories: Bus, Management, Paratransit, Rail
New York MTA Riders Report Best-Ever Subway Satisfaction in Spring 2025 Survey

More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall...

https://www.metro-magazine.com/10244683/new-york-mta-riders-report-best-ever-subway-satisfaction-in-spring-2025-survey
Categories: Bus, Management, New Mobility, Paratransit, Security and Safety, Technology
How Payment Innovation Is Helping Finance Leaders Achieve Revenue Growth

For agencies, succeeding with payments and other aspects of finance in the public sector requires balancing uncertainties, budgets and public expectations....

https://www.metro-magazine.com/management/10244227/how-payment-innovation-is-helping-finance-leaders-achieve-revenue-growth
Categories: Bus, Management, Paratransit, Rail
MBTA, WMATA Unveil Major Infrastructure Upgrades

Both projects reflect a growing effort to modernize transit systems for enhanced accessibility, improved safety, and long-term resilience.

https://www.metro-magazine.com/10244109/mbta-wmata-unveil-major-infrastructure-upgrades
Categories: Bus, Management, Paratransit
TAPTCO ‘Recreates’ Safety Leadership Training Course for Transit, Paratransit Ops

The Safety Leadership Course is an advanced educational course for all levels of leadership and can be delivered online or from a thumb drive. The course...

https://www.metro-magazine.com/10243595/taptco-recreates-safety-leadership-training-course-for-transit-paratransit-ops
Categories: Paratransit
GoGoGrandparent Reports Record Ridership Growth in San Francisco Bay Area

Older adults across the Bay Area are gaining greater independence through nearly 14,000 subsidized rides provided by GoGoGrandparent, a service helping...

https://www.metro-magazine.com/10243353/gogograndparent-reports-record-ridership-growth-in-san-francisco-bay-area
Categories: Bus, Management, Paratransit
Transdev Partners with California’s Monterey-Salinas Transit to Launch Enhanced Transit Services

The agreement, which includes a five-year base contract, reflects a shared commitment to delivering safe, efficient, and technology-forward mobility...

https://www.metro-magazine.com/10243041/transdev-partners-with-californias-monterey-salinas-transit-to-launch-enhanced-t
Categories: Bus, Motorcoach, New Mobility, Paratransit, Technology
CATS Invests in Rider Experience with Safer, Smarter Transit Fleet

This multi-million-dollar investment reflects a strategic response to passenger demands for a modern, reliable, accessible public transportation system.

https://www.metro-magazine.com/10242996/cats-invests-in-rider-experience-with-safer-smarter-transit-fleet
Categories: Bus, Paratransit, Rail, Technology
Frontrunner Delivers 1,000th Bus, Stadler ATL Signaling Facility Top Biz Briefs

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10242852/fronrunners-delivers-1-000th-bus-stadler-atl-signaling-facility-top-biz-briefs
Categories: Bus, Management, New Mobility, Paratransit
CTAA/CALACT Expo Brings Transit Leaders Together for Innovation and Mobility Solutions

The associations recently co-located their conferences in San Diego.

https://www.metro-magazine.com/10242390/ctaa-calact-expo-2025-in-pictures
Categories: New Mobility, Paratransit
California’s San Mateo County TA Awards $83M to Boost Transit Access, Connectivity

The investments, approved at the TA’s June board meeting, aim to reduce traffic congestion, improve regional connectivity, and expand equitable...

https://www.metro-magazine.com/10242321/californias-san-mateo-county-ta-awards-83m-to-boost-transit-access-connectivity
Categories: Bus, Paratransit, Technology
Propane Autogas Makes the Case for Clean, Cost-Effective Fleet Operations

Fleet operators looking for reliable, low-emission, and budget-friendly fuel solutions got a deep dive into propane autogas during METRO Magazine’s recent...

https://www.metro-magazine.com/10242229/propane-autogas-makes-the-case-for-clean-cost-effective-fleet-operations
Categories: Management, Paratransit, Rail
Consultant Q&A: AECOM's Diane Cowin on Planning, Innovation, and the Future of Transit

As Transit Market Leader for the Americas, she brings deep expertise in federal funding strategy, ESG-focused development, and equity-centered leadership.

https://www.metro-magazine.com/10242193/consultant-qa-aecoms-diane-cowin-on-planning-innovation-and-the-future-of-transi
Categories: Bus, Motorcoach, Paratransit, Security and Safety
New Guide Helps Public Transit, Motorcoach Fleets Prepare for Emergencies Before Disaster Strikes

A new industry guide arms transit and motorcoach fleet managers with the tools and strategies they need to safeguard operations, passengers, and personnel...

https://www.metro-magazine.com/10242021/new-guide-helps-public-transit-motorcoach-fleets-prepare-for-emergencies-before-disaster-strikes
Categories: Bus, New Mobility, Paratransit, Rail, Technology
Biz Briefs: TRC Moves into D.C. and Much More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10241659/biz-briefs-trc-moves-into-d-c-and-much-more
Categories: Bus, New Mobility, Paratransit
Rural Minnesota's Arrowhead Transit Set to Launch Nation’s Largest Rural Redesign

Officials said the initiative, developed through extensive community engagement and driven by equity, accessibility, and service quality, represents one of...

https://www.metro-magazine.com/10241615/rural-minnesotas-arrowhead-transit-set-to-launch-nations-largest-rural-redesign
Categories: Bus, Management, New Mobility, Paratransit
Transit Ridership Outgrows Driving in Vancouver Region

The agency reported that in 2024, Metro Vancouver recorded 7.7 million more transit trips than in 2023 — a 3% year-over-year increase, outpacing a modest 1%...

https://www.metro-magazine.com/10241239/transit-ridership-outgrows-driving-in-vancouver-region
Categories: Bus, Management, Paratransit
IndyGo Proposes Fare Increase to Support Long-Term Stability

The changes are designed to enhance operational sustainability, promote equity, and align with the agency’s long-term shift to its electronic fare payment...

https://www.metro-magazine.com/10240983/indygo-proposes-fare-increase-to-support-long-term-stability
Categories: Bus, Management, Paratransit, Rail
Denver's RTD Adding 27,000 Service Hours

As of May 2025, RTD will have added more than 27,000 in-service hours, a notable increase from 2024. This increase was made possible through successful...

https://www.metro-magazine.com/10240940/denvers-rtd-adding-27-000-service-hours
Categories: Bus, Management, Paratransit
Transdev to Enhance Local Public Transportation in California

The partnership with the San Benito County Local Transportation Authority will enhance mobility options for residents in Hollister, San Juan Bautista, and...

https://www.metro-magazine.com/10240360/transdev-to-enhance-local-public-transportation-in-california
Categories: New Mobility, Paratransit
Metro, TANK, and BCRTA Launch EZConnect Regional Paratransit Pilot

The initiative represents a critical advancement in cross-jurisdictional mobility and accessible transit integration.

https://www.metro-magazine.com/10240358/metro-tank-and-bcrta-launch-ezconnect-regional-paratransit-pilot
Categories: Bus, Paratransit, Technology
From Michigan’s Country Roads to City Highways, Propane Vehicles Handle It All

No matter the locale — rural or urban — transit and paratransit vehicles utilizing alternative fuels have to be ready for anything in Michigan’s diverse...

https://www.metro-magazine.com/10240223/from-michigans-country-roads-to-city-highways-propane-vehicles-handle-it-all
Categories: Bus, Management, Paratransit
New York's CDTA Ridership Hits 54-Year High

The agency said the record ridership is fueled by many factors, including CDTA being the only upstate transit authority to operate three BRT lines, and CDTA...

https://www.metro-magazine.com/10240205/new-yorks-cdta-ridership-hits-54-year-high
Categories: Bus, Paratransit, Technology
Biz Briefs: Transdev, Keolis, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10240016/biz-briefs-transdev-keolis-and-more
Categories: Bus, Management, Paratransit, Rail
California's VTA: 3 of 4 Unions Have Ratified Contracts

Despite outreach efforts by VTA, negotiations with the Amalgamated Transit Union (ATU) Local 265 remain unresolved, according to the agency.

https://www.metro-magazine.com/10239534/californias-vta-3-of-4-unions-have-ratified-contracts
Categories: Bus, Management, Paratransit, Technology
Rebranding, Innovation, and More with WeDriveU’s President/CEO Erick Van Wagenen

One of the top five largest contractors in the nation, WeDriveU recently rebranded from its previous name National Express.

https://www.metro-magazine.com/10239422/rebranding-innovation-and-more-with-wedriveus-president-ceo-erick-wagenen
Categories: Bus, Motorcoach, New Mobility, Paratransit, Technology, Zero Emissions
2025 Innovative Solutions Awards Deadline Now Extended

The deadline is now April 30.

https://www.metro-magazine.com/10237366/2025-innovative-solutions-awards-submission-process-now-live
Categories: Bus, Management, Paratransit
Keolis North America Enhances Regional Executive Leadership Team

In their new roles, both Ryan Adams and Fadi Chakbazof will report directly to Brad Thomas, regional president and CEO, and will sit on the Keolis North...

https://www.metro-magazine.com/10239401/keolis-north-america-enhances-regional-executive-leadership-team
Categories: Bus, Management, Paratransit, Technology
Commander Kirk Lippold to Deliver Keynote at 2025 Public Transit & Technology Exchange

Lippold is best known for his leadership as the commanding officer of the USS Cole, which came under attack by al Qaeda terrorists in the port of Aden,...

https://www.metro-magazine.com/10239200/commander-kirk-lippold-to-deliver-keynote-at-2025-public-transit-technology-exch
Categories: Paratransit
Grand Rapids Transit Agency Sees Fuel Savings With Propane

The Rapid in Grand Rapids, Michigan, is using propane buses and seeing substantial cost savings. Propane is 40% less expensive than gasoline, and...

https://www.metro-magazine.com/10238136/grand-rapids-transit-agency-sees-118-savings-with-propane
Categories: Bus, Management, Paratransit
Forest River's David Wright Announces Retirement

Wright had led the Bus & Van division for 22 years, building it into one of the country’s leading manufacturer of buses and vans for both the private and...

https://www.metro-magazine.com/10237951/forest-rivers-david-wright-announces-retirement
Categories: Electric Vehicles, Incentives/Grants, Operations, Paratransit
Chicago's Pace Awarded $1 Million for Electric Paratransit Vehicles

Pace receives $1 million in Community Project Funding to bring more electric paratransit vehicles into their fleet, increasing options for accessible...

https://www.metro-magazine.com/10237831/pace-awarded-1-million-for-electric-paratransit-vehicles


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