July conditions tighter for consumers despite average loan rate decline.

Poll shows growing aversion to technology’s accelerating part in process.

Payment plans play an important role in the changing automotive industry.

An easier pathway for F&I to offer protection products while giving customers more financial control.

It is not important that the client understands us – it is critical that they know we understand them!

Customers who pay with cash must be approached differently than finance customers.

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.

The only shot you miss is the one you don’t take – right or wrong?

In this video, Paul Dosescu with the Automotive Training Academy by Assurant provides you with little time savers that you can do every day to get ahead in...

Do your homework, and you'll ring true in your sales presentation.