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Categories: F&I
HOT TIP: Do the Right Thing

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate...
Categories: F&I
AE HOT TIP: What You Don't Know

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate...
Categories: F&I
HOT TIP: Don't Ask Them to Decide

It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John...
Categories: F&I
HOT TIP: Risky Business

How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly...
Categories: F&I
HOT TIP: One Better Question

You dealer reaches the end of the menu presentation and the customer declines every option. Now what? In this Hot Tip, John Tabar of UDS walks you through a...
Categories: F&I
HOT TIP: All Deals Are the Same, Right?

A recent dealership visit proved to UDS’s John Tabar that opportunities for F&I product sales are lost when too many assumptions are made. The cure is...
Categories: F&I
HOT TIP: Take a Checkup

Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck up before you take 'em up." John Tabar of UDS thinks...
Categories: Training
AE HOT TIP: Make a Recommendation

Hello everyone, John Tabar at UDS. When was the last time you recommended something to someone? Maybe a restaurant? A good book or maybe a movie? You most...
Categories: F&I
AE HOT TIP: Doubling Down on Paint & Fabric Protection

Hello! John Tabar from UDS. I want to talk about doubling down on environmental products today. When a customer enrolls in paint and fabric protection, most...

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