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Categories: F&I
F&I Tip of the Week: Want to Be a Better Closer?

In today’s tip, I thought I would share a secret that will help you bypass objections and concerns and start enrolling your customers into multiple...
Categories: Command
(Video) Building Morale Through Active, Positive Leadership

Morale in the ranks rises when there are thoughtful, active, positive leaders up and down the chain of command. Sgt. Steve Fish of the Racine (WI) Police...
Categories: Equipment
On the Spot: Volvo Truck's Dynamic Steering [Video]

Volvo's Dynamic Steering adds a lot of flexibility to a truck and the ability to control steering inputs more precisely, taking a lot of the load off of the...
Categories: Procedures & Policies
 (Video) Addressing the Issue of De-Policing in America

POLICE Contributing Web Editor Doug Wyllie sits down with Below 100 Executive Director Roy Bethge to discuss the issue of de-policing in America.
Categories: Equipment, Fuel Smarts, Products
On the Spot: Volvo's Electric VNR [Video]

Volvo's electric VNR tractor is set to be deployed at the ports of Southern California as part of the Volvo Lights project to see how a battery-electric...
Categories: Safety
High Risk Fleet Drivers

Managing high-risk drivers is a key element of an effective fleet safety plan. Here are five steps from Advanced Driving Training Services for reducing...
Categories: Safety
Approaching Roundabouts

Roundabouts are safer, more fuel efficient, and improve traffic flow as compared with traditional intersections. Here's how to approach one.
Categories: F&I
HOT TIP: Don't Ask Them to Decide

It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John...
Categories: F&I
F&I Tip of the Week: Finding the Right Service Contract

Just because you know the price of your most popular service contract doesn’t mean you should keep selling it. As American Financial’s Ritch Wheeler...
Categories: People, Regulations
LCT Interview With Chicago Operator Paula DeBiasi

Paula DeBiasi, executive director of the Illinois Limousine & Bus Association and owner-operator of Chicago CoachWorks, talks with LCT contributing...

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