F&I and sales managers can get along, but when they don’t F&I managers should take the initiative to repair and strengthen the relationship.

The upshot is don’t relax, because regulation indeed continues.

Delving into the murky origins and real-world utility of a form that can come in handy when deviation from standard reserve is questioned.

President Trump - entropist and corporate disruptor in consumer law

How to connect learning to earning.

Refine and enforce your dealership’s FTC-mandated ID theft-prevention program to ensure no transaction goes awry.

How understanding people drives success in the auto business

Steps that many auto dealers haven’t yet taken boost data security and compliance while building consumer trust.

Challenges auto dealers may still face verifying identities

There are solid ways to plug it and achieve sales in the process.