Loved ones and colleagues share memories of the late Gerald Lacour, an industry leader known for his ability to bring high-performance products to market.

Training veteran Peter Chafetz shares his well-researched approach to prospecting for the greatest level of return.

Training veteran Rick McCormick demonstrates how to help customers have a good experience and leave your office with products for their vehicles.

Everyone desires to be seen and valued for what they bring to the table.

Despite a major 2024 cyberattack in the industry, many are still vulnerable.

Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.

Why personality is agency currency.

The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.

Despite decline, they gain in market share. Global sales, meanwhile, rocket.

Product providers offer agents tips on how to guide dealer clients in choosing the best tools for them.