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Categories: Industry, Training
Crank Up the EQ

Emotional intelligence is the secret sauce to dealership success.

https://www.fi-magazine.com/375650/crank-up-the-eq
Categories: Dealer Ops, Digital, Opinion, Showroom
8 Ways Small Dealers Can Compete With Big Franchises

The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter...

https://www.fi-magazine.com/359439/8-ways-small-dealers-can-compete-with-big-franchises
Categories: Dealer Ops, Showroom
The Road to the Sale: Trust, Transparency, and the Transaction

Automotive analysts offer a breakdown of recent findings and prescribe how dealers can utilize data to differentiate themselves and stay a step ahead of the...

https://www.fi-magazine.com/364937/the-road-to-the-sale-trust-transparency-and-the-transaction
Categories: Dealer Ops, F&I
The Calm After the Storm

Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.

https://www.fi-magazine.com/364591/the-calm-after-the-storm
Categories: Compliance, Dealer Ops, Industry, Showroom
Ghosn Skips Bail, Escapes to Lebanon

Convinced he was framed for financial crimes in Japan, former Nissan chief Carlos Ghosn somehow slipped past surveillance and fled to his home in Lebanon.

https://www.fi-magazine.com/359847/ghosn-skips-bail-escapes-to-lebanon
Categories: Compliance, Dealer Ops, F&I, Showroom
Top 10 Fraud Stories of 2019

A number of U.S. auto dealers and dealership sales and F&I personnel were the victims or alleged perpetrators in several major fraud cases this year.

https://www.fi-magazine.com/359842/top-10-fraud-stories-of-2019
Categories: Compliance, Dealer Ops, Showroom
WSJ: SEC Probing BMW Sales Reports

The Wall Street Journal reports the U.S. Securities and Exchange Commission is investigating accusations that BMW conspired with American dealers to inflate...

https://www.fi-magazine.com/359833/wsj-sec-probing-bmw-sales-reports
Categories: Compliance, Dealer Ops
Dealer Alleges Corruption, Saudi Ties in Nissan Lawsuit

Attorneys representing the Sage auto group say Nissan orchestrated the sale of two franchises to a dealer with ties to a Saudi businessman swept up in the...

https://www.fi-magazine.com/359831/dealer-alleges-corruption-saudi-ties-in-nissan-lawsuit
Categories: Auto Finance, Compliance, Dealer Ops
Police: Fla. Dealer Couple Faked 35 Sales Contracts

A Florida Highway Patrol investigation led to the arrests of husband and wife dealers accused of submitting at least 35 phantom RISCs for purchase by an...

https://www.fi-magazine.com/359814/police-fla-dealer-couple-faked-35-sales-contracts
Categories: Compliance, Digital, Opinion, Showroom
Digital-Driven Transparency Is the New Standard for Wholesale

Learn how the trend toward enhanced transparency and the tools that facilitate it will affect your used vehicle operation — today and in the future.

https://www.fi-magazine.com/359444/digital-driven-transparency-is-the-new-standard-for-wholesale


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