ICRS25: Attendees will get an exclusive first look at survey results during a session to learn and apply the latest industry dynamics to operations.

To better understand the U.S. rental market, Auto Rental News is conducting a business outlook survey of U.S. franchised and independent operations. Survey...

In the Canadian association's survey, 40% of independent rental company respondents said finding vehicles was the biggest challenge they face today.

The "return to normal" hits a snag as rental fleets secure more vehicles but are forced to raise fees, leading to a drop in overall customer satisfaction...

According to a survey by J.D. Power and Dealerware, 86% of customers who have rented from dealerships said they would do so again, compared to 50% for those...

New concerns about gas prices and inflation are impacting travel plans more than concerns about COVID-19, according to a survey commissioned by the American...

Customer satisfaction in the car rental, airline, and hotel industries all decreased, according to a recent travel study by the American Customer...

Avis Car Rental is one of the 2022 Automotive Sector Loyalty Winners in Brand Keys’ Silver Anniversary Customer Loyalty Engagement Index.

Higher gas prices are expected to further dampen travel, though those who do plan to travel over the holidays expect to drive.

Vehicle shortages, high prices hurt overall scores in the J.D. Power 2021 North America Rental Car Satisfaction Study. Enterprise Holdings’ brands take top...