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Categories: F&I, Training
Serve – Help – Solve

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside...

https://www.fi-magazine.com/363798/serve-help-solve
Categories: Dealer Ops, Sales, Showroom
Leads: New Value, Different Strategy

It is critical to look at what happens with your sales team once a lead is submitted. Meet the consumers where they are and you’ll see the sales roll in.

https://www.fi-magazine.com/363629/leads-new-value-different-strategy
Categories: Dealer Ops, F&I, Sales
Data-Driven Tips For Selling to Customers from Gen Z to Baby Boomers

While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major...

https://www.fi-magazine.com/363423/data-driven-tips-for-selling-to-customers-from-gen-z-to-baby-boomers
Categories: Compliance, Industry
Data Privacy in Automotive: How the CCPA Will Impact the Industry 

As car shoppers enter their personal information in web forms in search of the best offer, it’s important for dealers to have clear guidelines on data they...

https://www.fi-magazine.com/363167/data-privacy-in-automotive-how-the-ccpa-will-impact-the-industry
Categories: F&I
The Squirrel Doesn’t Get All Its Nuts from One Tree

You need to always be on the lookout for the next opportunity in your store where you can add value. Spend your time crafting your pitch and building your...

https://www.fi-magazine.com/363165/the-squirrel-doesnt-get-all-its-nuts-from-one-tree
Categories: Dealer Ops, Digital
Manheim Expands Its Mobile Auction Network Local Inventory

Mobile auction network hosts 45 sales per month, with dealers averaging a 63% sales efficiency rate based on Manheim data.

https://www.fi-magazine.com/363141/manheim-expands-its-mobile-auction-network-local-inventory
Categories: Digital, Industry, Product & Technology
What’s Your Currency in the New Reality?

Considering the dealer’s ‘new’ reality with their customers, how can F&I providers and agents help their dealer-clients uniquely solve a significant problem...

https://www.fi-magazine.com/363131/whats-your-currency-in-the-new-reality
Categories: F&I, Sales, Training
Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

https://www.fi-magazine.com/363111/sell-the-experience
Categories: Dealer Ops, Fixed Ops, Industry, Sales, Showroom
COVID-19 Market Insights

Black Book recently published an update to their weekly COVID-19 Market Insights.

https://www.fi-magazine.com/363020/covid-19-market-insights-1
Categories: Fixed Ops, Industry, Showroom
Post-COVID Impacts on Car Dealerships

As car dealerships continue to tackle the difficulties of the pandemic, it is important to also acknowledge the ways in which this transformation has moved...

https://www.fi-magazine.com/363001/post-covid-impacts-on-car-dealerships


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