AAA research also finds many safety devices incorrectly installed or used.

Initiative works with state bodies with auto touchpoints to encourage resolutions.

In this video, Dwayne Wiggins explains how personalized conversations can lead to more service contract sales.

It’s what you do with your available tools that really matters.

The budget-based close in an inflation-era showroom

Cox study shows consumers feel better about the process, but some aspects still don’t pass muster.

Trucks’ instrument panel can start up blank due to software issue.

A dealer goodwill tale is a cautionary tale worth paying attention to.

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

State association says direct sales of luxury EV violate franchise law