The settlement makes clear that USEA does not admit to any of the CFPB’s allegations.

Preloaded appearance ancillaries or ‘bundles’ included with every unit can initially be tricky to ‘sell’ to a car shopper but with the proper positioning,...

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be...

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar...

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute...

Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works...

A number of U.S. auto dealers and dealership sales and F&I personnel were the victims or alleged perpetrators in several major fraud cases this year.

For dealers, F&I professionals, agents, and P&A executives, 2019 was a year to remember. Get caught up on 12 months’ worth of industry news with this review...

A recent KPA survey found high numbers of F&I professionals untrained in key federal compliance topics and unsure of how far their compliance education had...

Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and...

Industry Summit and P&A Leadership Summit organizers announced the opportunity for attendees to reserve their rooms to stay onsite at the event and close to...

gvo3 & ACE’s Gil Van Over will return to the Compliance Summit stage with a session dedicated to the most frequent source of noncompliance: the sales...

Resident compliance expert will discuss the regulations surrounding the automotive industry and dealers’ plights with fraud and legal challenges.

The original Industry Summit room block has sold out, but event organizers announced that additional rooms have been added at a discounted rate.

The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation...

Attendees are encouraged to register for the 2019 Industry Summit this week to receive a $100 discount and the chance to win a free hotel stay in New Orleans.

One Industry Summit attendee will be selected to receive one free day of training with Frenchy at the dealership of their choice.

The office of California Attorney General Xavier Becerra has charged the 10-rooftop Paul Blanco’s Good Car Co. with credit application fraud, payment...

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and...

Training expert John Tabar will present a session dedicated to slowing F&I manager turnover and realizing your full F&I potential.