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Categories: Digital, F&I, Showroom
Digital Sales Are Stress-Free at Subaru of Puyallup

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his...

https://www.fi-magazine.com/356746/digital-sales-are-stress-free-at-subaru-of-puyallup
Categories: Dealer Ops, F&I

The new extended ‘bumper-to-bumper’ warranty isn’t designed to act like a dealer-offered service contract. Repairs can be completed without filing a claim...

https://www.fi-magazine.com/350960/gm-rolls-out-optional-extended-warranty
Categories: Dealer Ops, F&I
Calif. Board: GM Violated State Law in Attempting to Cancel Dealer's Franchise

In an Aug. 13 ruling, the California New Motor Vehicle Board sided with Folsom Chevrolet in a case that calls into question the way General Motors and other...

https://www.fi-magazine.com/351052/calif-board-gm-violated-state-law-in-attempting-to-cancel-dealers-franchise
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training
Hyundai, Acura Take Top Honors in KBB’s ‘5-Year Cost to Own’ Awards

The firm named Hyundai as the brand with the lowest cost to own and Acura as the lowest cost luxury brand. Top vehicles were selected in 22 categories.

https://www.fi-magazine.com/323713/hyundai-acura-take-top-honors-in-kbbs-5-year-cost-to-own-awards
Categories: Auto Finance, Compliance, Digital, F&I
Perfect Storm

Industry Summit’s executive panel convened to discuss and debate the effects of Hurricane Harvey, the status of the used-car and subprime markets, the GM...

https://www.fi-magazine.com/311087/perfect-storm
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training
KBB: September’s Avg. New-Vehicle Price Up $144 From a Year Ago

New-car affordability continued to be a challenge for car buyers, with the average transaction price closing in on $35,000 in September.

https://www.fi-magazine.com/323468/kbb-septembers-avg-new-vehicle-price-up-144-from-a-year-ago
Categories: Auto Finance, Compliance, Digital, F&I
Industry Reacts to GM's Disclosure Policy

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the...

https://www.fi-magazine.com/311058/industry-reacts-to-gms-disclosure-policy
Categories: Compliance, Dealer Ops, F&I
Attorneys to Tackle GM Product Policy at PALS 2017

In a surprise addition to the P&A Leadership Summit agenda, Matthew Bartle and David Marcus of Bartle & Marcus LLC will address General Motors’ recent...

https://www.fi-magazine.com/323397/attorneys-to-tackle-gm-product-policy-at-pals-2017
Categories: Auto Finance, Compliance, Dealer Ops, F&I
GM: Dealers Must Disclose Non-GM Parts, Service Contracts

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the...

https://www.fi-magazine.com/323386/gm-dealers-must-disclose-non-gm-parts-service-contracts
Categories: Dealer Ops, Digital, F&I

Chevrolet-Buick-GMC and Cadillac Protection is now onboarding and training GM’s U.S. dealers on MaximTrak’s Digital F&I Retailing Suite, which consists of...

https://www.fi-magazine.com/323353/gms-protection-coverage-group-selects-maximtraks-digital-fi-solutions
Categories: Dealer Ops, F&I

In a verdict that took less than an hour to decide, a Houston Jury found that a General Motors ignition switch in a 2007 Saturn Sky did not cause a 2011...

https://www.fi-magazine.com/322577/jury-clears-gm-in-texas-ignition-switch-trial
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training

Fueled by domestic brands and the sale of trucks and SUVs, the average price for a new vehicle in June increased 2% from a year to $33,652, according to...

https://www.fi-magazine.com/322457/kbb-average-transaction-price-rises-in-june
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training

Kia ended the 27-year reign of premium brands by ranking highest among all nameplates in J.D. Power’s annual study. Overall, new-vehicle quality improved...

https://www.fi-magazine.com/322438/j-d-power-initial-quality-shows-largest-improvement-in-seven-years
Categories: F&I

General Motors Co. has named Tony Francavilla as vice president of global quality, according to a company announcement. In this role, he will be responsible...

https://www.fi-magazine.com/322411/general-motors-names-new-vice-president-of-global-quality
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training

General Motors should gain market share by replacing 88% of its light-duty lineup by 2020, while Volkswagen and Korean automakers are relying too heavily on...

https://www.fi-magazine.com/322343/gm-replacing-88-of-lineup-by-2020
Categories: Auto Finance, Dealer Ops, Digital, F&I, Showroom, Training

General Motors responded on Friday to legal concerns raised in a Feb. 8 letter from the California New Car Dealers Association. The automaker said it is not...

https://www.fi-magazine.com/322184/california-dealers-question-legality-of-gms-online-sales-portal
Categories: Dealer Ops, F&I

The automaker Factory Pre-Owned Collection portal is now live. The site, which will open up the automaker's remarketing channel to consumers, contains more...

https://www.fi-magazine.com/322156/gms-online-used-car-purchasing-site-goes-live
Categories: Auto Finance, Compliance, Dealer Ops, Digital, F&I, Showroom, Training

The regulator said the three companies agreed to settle its charges that they failed to disclose that some certified pre-owned vehicles were subject to open...

https://www.fi-magazine.com/322134/gm-jim-koons-and-lithia-settle-ftcs-complaints-regarding-cpo-claims
Categories: Auto Finance, Dealer Ops, Digital, F&I, Fixed Ops, Showroom, Training
GM to Launch Online Shopping Portal for Low-Mileage Used Cars

General Motors' decision to open up its remarketing channel to consumers through an online car-buying portal may give dealers pause, but officials said the...

https://www.fi-magazine.com/322106/gm-to-launch-online-shopping-portal-for-low-mileage-used-cars
Categories: F&I

New-vehicle sales for 2015 totaled 17.5 million units, with the industry closing out the year with December sales of 1.6 million units, according to...

https://www.fi-magazine.com/322097/2015-new-vehicle-sales-reaches-17-5-million-units


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