Potential short-circuit issue covers many brands from model years 2012 through 2018.

Reynolds says new report proves improving operational efficiency, engaging technicians in selling maximize profitability, even for very busy service...

Expert says building trust and brand loyalty among all customers can be achieved by tailoring the car-buying experience to women.

Access to Tesla fast chargers for other brands helped lift satisfaction two straight quarters, but many public chargers still unreliable, survey finds.

July conditions tighter for consumers despite average loan rate decline.

Poll shows growing aversion to technology’s accelerating part in process.

Payment plans play an important role in the changing automotive industry.

An easier pathway for F&I to offer protection products while giving customers more financial control.

It is not important that the client understands us – it is critical that they know we understand them!

Customers who pay with cash must be approached differently than finance customers.