Dealers need to ensure they are remaining ADA compliant while catering to various groups of consumers.

Every member of the F&I industry can help protect its reputation by sticking to the terms that elevate, rather than denigrate, this important part of the...

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely...

Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.

As state and federal regulations continue to evolve, it is crucial you ensure your dealership is selling above the line and paying attention to all safety...

At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a...

The Consumer Financial Protection Bureau (CFPB) announced four members who will serve on the Taskforce on Federal Consumer Financial Law.

Trainers bring a lifetime of experience and know-how to the agencies and F&I product providers that hire them, and, in some cases, they also bring concepts...

Dealers are increasingly relying on ‘soft pull’ credit checks to initiate the vehicle financing process, but two recent cases prove the technology can bring...

Self-reporting compliance issues is an honorable notion and one propagated by CFPB guidance. Former regulator suggests dealers take such matters seriously...