The social security number is the most critical component for finance and lease deals and we often need to make a copy of a document for our deal jacket. Be...

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading...

Law requires that dealers have policies, procedures, and processes in place to reasonably detect and prevent identity theft. Agents can assist their...

As rules and regulations evolve, so must your employee handbook. Here is the basis for updating your dealership’s handbook today.

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be...

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every...

The disparity between the cost of new vehicles versus used vehicles has been increasing over the past 10 years. With this changing sales dynamic, compliance...

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

Is the traditional credit allocation approach the only manner for the extension of credit? Or, are there alternatives?

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.