Categories: Auto Finance, Dealer Ops, Digital, F&I

In its 29th year, J.D. Power’s U.S. Sales Satisfaction Index Study showed that the use of technology tools like tablets and computer displays resulted in...

https://www.autodealertodaymagazine.com/322015/embracing-tech-results-in-higher-customer-satisfaction-j-d-power-finds

Categories: Dealer Ops, F&I

This year's honor marks four consecutive years the F&I product provider has earned Platinum in the Vehicle Service Contract category of Auto Dealer Today's...

https://www.autodealertodaymagazine.com/323202/protective-earns-platinum-in-dealers-choice-award

Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.autodealertodaymagazine.com/324768/fi-tip-of-the-week-power-of-the-pause

Categories: Dealer Ops, F&I

The new eBook explains the 10 technical skills every automotive sales manager needs to help his or her salespeople improve. The eBook is the second in a...

https://www.autodealertodaymagazine.com/321066/joe-verde-releases-new-ebook

Categories: Compliance, Dealer Ops, F&I, Showroom, Training

The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are...

https://www.autodealertodaymagazine.com/321215/5-serra-nissan-employees-arrested

Categories: Auto Finance, Compliance, Dealer Ops, F&I, Showroom, Training

F&I and Showroom delves into a new study commissioned by the American Financial Services Association. It concludes that the CFPB’s use of the BISG proxy...

https://www.autodealertodaymagazine.com/321313/cfpb-needs-a-new-tool-study-finds

Categories: Auto Finance, Dealer Ops, Digital, F&I

The subprime auto finance source joined forces with AUL to develop a new vehicle service contract program.

https://www.autodealertodaymagazine.com/321587/pelican-auto-finance-aul-partner-on-new-vsc-program

Categories: Compliance, Dealer Ops, F&I

After receiving regulatory approval in Alaska, the F&I product provider announced that it's now able to operate in all 50 states.

https://www.autodealertodaymagazine.com/321627/gwc-warranty-vscs-now-available-in-all-50-states

Categories: Dealer Ops, F&I

Decreases in gas prices and finance charges related to auto loans fueled the decline, but rises in maintenance and tire replacement costs make F&I...

https://www.autodealertodaymagazine.com/321637/annual-cost-to-own-a-vehicle-falls-2-aaa-finds

Categories: Auto Finance, Dealer Ops, F&I

MaximTrack Technologies’ F&I suite has completed Autosoft’s certification process and now integrates with the tech firm’s FLEX DMS.

https://www.autodealertodaymagazine.com/321667/autosoft-certifies-maximtrak-fi-platform