CAR 2025: Recruitment, retention, and remarkable service aren’t just HR buzzwords; they can spur revenue growth for a business operation.

Adherence to these 10 things is challenging and takes discipline but is essential.

Adherence to these 10 things is challenging and takes discipline but is essential.

Adherence to these 10 things is challenging and takes discipline but is essential.

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and...

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and...

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and...

Government agencies scrutinizing costs may look to functional consolidation of support roles. But there are challenges that come with functional...

Government agencies scrutinizing costs may look to functional consolidation of support roles. But there are challenges that come with functional...

From an eye-opening panel on staff recruitment and retention to examining the seven steps of the client journey, Day Two of the Data-Driven Salon Experience...

Craig Willingham knows directing your focus to the immediate task at hand improves the quality of work you accomplish.

Craig Willingham knows directing your focus to the immediate task at hand improves the quality of work you accomplish.

Darryl Syler has learned much during the international crisis and has adapted in ways that help him run a safer, more efficient fleet.

Customer trust, dedicated employees, and progressive procedures push the City of Sacramento, Calif., fleet manager to take his turn in the limelight.

Customer trust, dedicated employees, and progressive procedures push the City of Sacramento, Calif., fleet manager to take his turn in the limelight.

Matt Dyer discusses his strategy as CEO of LeasePlan USA centered on the Customer First program, implementing a digital transformation roadmap, creating...

What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?

ELDs give all fleets the opportunity to reap benefits by mining and analyzing their ELD data. Like any mining operation, you need tools to unearth the true...

Electronic logging device customer service is rarely given priority in a pilot or trial phase, yet it's one of the most vital aspects to successful...

Telematics can have direct, tangible benefits for your bottom line, allowing you to set yourself apart from your competitors while improving efficiency and...

It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.

It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.

In the past two years, the Florida county’s fleet team has improved its preventive maintenance and safety programs and is now looking toward fuel updates...

Fleet management information systems have more features than you think. Here’s how to make the best use of your software.

Connected-vehicle technology touches nearly aspect of fleet-based businesses. Plug in to discover all the ways big data, systems integrations, and new and...

Connected-vehicle technology touches nearly aspect of fleet-based businesses. Plug in to discover all the ways big data, systems integrations, and new and...

One benefit of the fleet community is the ability to learn from each other’s good (and bad) experiences. Fleet managers share the initiatives that have...

One benefit of the fleet community is the ability to learn from each other’s good (and bad) experiences. Fleet managers share the initiatives that have...

The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons...