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Categories: Dealer Ops, F&I, Showroom, Training
The Great A/B Experiment

Google is taking a ‘multi-armed bandit’ approach to A/B experimentation. Expert says dealers can take advantage by rethinking their own website testing...
Categories: Auto Finance, Compliance, Dealer Ops, F&I
Solving the CFPB Problem

The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.
Categories: Dealer Ops, F&I

Citing the doctrine of joint venture, the Colorado Court of Appeals ruled last week that a dealership will be held liable for damages caused by a customer...
Categories: Auto Finance, Compliance, Dealer Ops, Digital, F&I, Showroom, Training
Volkswagen 'Deeply Sorry' About EPA Violation

Volkswagen's chief executive apologizes for emissions scandal and promises to 'do everything necessary in order to reverse the damage this has caused.'
Categories: Auto Finance, Compliance, Dealer Ops
(UPDATED) CFPB Officials Acknowledge Issues With Proxy Methodology, American Banker Reports

Internal CFPB documents obtained by American Banker show bureau officials repeatedly acknowledging that the method used for detecting discrimination by...
Categories: Auto Finance, Dealer Ops, F&I

Default rates inched up in August across multiple consumer credit categories, including auto loans and mortgages, according to data released by S&P Dow...
Categories: Digital has appointed four new executives to its leadership team in the marketing and dealer business segments.
Categories: Dealer Ops, Digital, F&I

CreditMiner has been granted full global reseller status with all three national credit bureaus, allowing for a seamless transition from a soft bureau...
Categories: Digital

AutoVIN, a subsidiary of ADESA, has assembled a seasoned leadership team for the company’s expanded operations in Canada and the United States.
Categories: Compliance, Dealer Ops, Digital, F&I, Showroom, Training
VW CEO Resigns Amid Emissions Scandal

Volkswagen's Martin Winterkorn has resigned from his post in the wake of the company's developing emissions scandal.

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