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Reahard & Associates just released a new version of its recording and review service for F&I pros.
https://www.agent-entrepreneur.com/375970/fi-training-tool-updatedMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
Planning the Hound Out of Your Agency
The Lost Art of Interpersonal Relationships
Reinsurance Rundown
Five-Star F&I: The Secret to Customer Delight

How to train salespeople on F&I products.
https://www.agent-entrepreneur.com/375725/elevating-the-auto-sales-experienceMore stories like this from www.agent-entrepreneur.com
Leveraging the Monroney Label
Enhancing Lives
The Lost Art of Interpersonal Relationships
Trust Me … It’s all About Credibility
Five-Star F&I: The Secret to Customer Delight

Focusing on enriching others, whether customers or colleagues, will get you far.
https://www.agent-entrepreneur.com/375732/enhancing-livesMore stories like this from www.agent-entrepreneur.com
The Lost Art of Interpersonal Relationships
Understand to Oversell
A Winning Sales Strategy
The Four Pillars Of The Customer Experience
Professionals Practice. Posers Pretend!

Emotional intelligence is the secret sauce to dealership success.
https://www.agent-entrepreneur.com/375650/crank-up-the-eqMore stories like this from www.agent-entrepreneur.com
The Invisible Leak in F&I
Thoughts on Success
The Four Pillars Of The Customer Experience
Five-Star F&I: The Secret to Customer Delight
If You Must Know

Shaving some time off the duration of deals for the customer can bring better results.
https://www.agent-entrepreneur.com/375575/pace-equals-profitMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
It’s Time to Think Outside the Lot
Be Better in F&I
Lessons Learned
Retention Rocks!

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.
https://www.agent-entrepreneur.com/375274/dealer-survey-finds-2025-anxietiesMore stories like this from www.agent-entrepreneur.com
Buy-Sell Market Momentum Continues
Auto Dealership Buy-Sells Fall in Q1
OEMs See Conditions Normalizing
Buy-Sells Revved Up Last Year
Dealers’ Outlook Subdued

Auto group’s program making a difference and could serve as an inspiration for others to create their own.
https://www.agent-entrepreneur.com/375141/leaders-need-development-tooMore stories like this from www.agent-entrepreneur.com
Six Powerful Questions
If You Must Know
The Talent P&L
Mastering the Five Core Competencies
The Four Pillars Of The Customer Experience

How F&I managers can organically solicit consumer feedback that pumps up business.
https://www.agent-entrepreneur.com/375104/mastering-timing-and-messaging-in-dealershipsMore stories like this from www.agent-entrepreneur.com
The Lost Art of Interpersonal Relationships
Enhancing Lives
Continuous Improvement Requires Continuous Insight
Trust Me … It’s all About Credibility
The Four Pillars Of The Customer Experience

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
https://www.agent-entrepreneur.com/375047/think-biggerMore stories like this from www.agent-entrepreneur.com
In F&I, 80% of What You Do Is a Waste of Time
Be Better in F&I
Six Powerful Questions
Five Cash Deals in a Row
Crank Up the EQ

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
https://www.agent-entrepreneur.com/374935/understand-to-oversellMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Enhancing Lives
F&I Conviction
If You Must Know
Think Bigger