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Categories: F&I, Training
Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this...
Categories: F&I, Training
Pruning Time!

Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their...

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Pruning Time!
Master the Ability That Matters Most!
Expert Advice for F&I During COVID-19
How Transparent Are You?
Empower F&I and Turn Up Profits!

Categories: F&I, Product & Technology, Training
Are You a Believer

Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...
Categories: F&I, Training
F&I Tip of the Week: The Five Elements

Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer...
Categories: F&I, Training
Getting the Most Out of Your Menu

With the increasing demand to generate revenue from the business office today, coupled with the number of products available and the client's lack of focus,...
Categories: Dealer Ops, F&I, Industry, Showroom, Training
4 Crazy-Easy Ways to Improve Employee Engagement

GMs need to keep employees excited, not just present.

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Agent Summit Achieves Total Domination
Give Your Dealers the Gift That Keeps on Giving
How Agents Build Trust in a Distrustful Industry
How to Go From Agent to Agent Principal
Expert Advice for F&I During COVID-19

Categories: Actuary, Awards, Compliance, Digital, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar...
Categories: Awards, Meet the Executive, Training
UDS/BBDS Promotes John Tabar to VP of Training

UDS/Brown & Brown Dealer Services announced the promotion of John Tabar to Vice President of Training.

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CDK Global Research Reveals Impacts of Customer Experience Roles in Automotive Retail Industry
Winners Pave the Way to the DCAs
UDS Wins 7th Straight Diamond in 2019 DCAs
Cox Automotive: COVID-19 Updates

Categories: F&I, Training
F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions...

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