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The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed,...
https://www.fi-magazine.com/357191/i-was-the-dieselgate-guy-heres-what-i-learned
Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to...
https://www.fi-magazine.com/357225/5-tips-for-dealer-success-in-uncertain-times
Inventory management expert advises dealers to go against the used-car flow by using online marketing to clear out aging units and inform your stocking...
https://www.fi-magazine.com/357623/stop-stocking-vehicles-you-cant-sell
Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling...
https://www.fi-magazine.com/358294/data-can-help-dealers-sell-more-oe-parts
Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job...
https://www.fi-magazine.com/358726/why-dealership-staff-fear-digital-retailing-and-what-to-do-about-it
Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena....
https://www.fi-magazine.com/358766/3-digital-retailing-myths-debunked
Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be...
https://www.fi-magazine.com/358803/is-your-store-suffering-from-cultural-lag
Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes...
https://www.fi-magazine.com/358832/5-ways-training-improves-retention-and-results
If you don’t already have one, these safety guidelines can help you formulate a plan to deal with workplace violence head on.
https://www.fi-magazine.com/359142/act-now-to-prevent-violence-at-your-dealership
Fleet Forward’s Chris Brown takes an up-close look at the Tesla Cybertruck and asks whether an (almost) indestructible exterior can help it break into the...
https://www.fi-magazine.com/359599/teslas-electric-pickup-is-it-a-work-truck
Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process...
https://www.fi-magazine.com/359436/data-mining-the-golden-opportunity-youre-ignoring
The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter...
https://www.fi-magazine.com/359439/8-ways-small-dealers-can-compete-with-big-franchises
Learn how the trend toward enhanced transparency and the tools that facilitate it will affect your used vehicle operation — today and in the future.
https://www.fi-magazine.com/359444/digital-driven-transparency-is-the-new-standard-for-wholesale