CFPB Director Richard Cordray was met with hostility on Tuesday during the bureau’s semi-annual report to Congress. The hearing took place a day before a...

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Consumers and Their Experiences to Be at the Foundation of CFPB Policymaking

The CFPB and DOJ announced two actions against Fifth Third Bank on Monday, one of which requires the finance source to pay $18 million in restitution to...

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Americans are Borrowing Again

A woman who says she was duped into purchasing “void and worthless” GAP coverage has filed a class action suit against the finance source on behalf of...

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Increasing Profits, Informing Consumers, and Improving Compliance: Everyone Wins!
7 Warning Signs of Money Laundering at Your Dealership
Department of Consumer and Worker Protection Files Cases Against Multiple Predatory Used Car Dealerships

Citing the doctrine of joint venture, the Colorado Court of Appeals ruled last week that a dealership will be held liable for damages caused by a customer...

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Sedgwick Grows Automotive Claims Solutions with Two Strategic Acquisitions
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U.S. Supreme Court Rejects Volkswagen Appeals Regarding Emission Tampering
The Automated Dealership: Emerging Trends with AI in Fixed Ops

John Krafcik is stepping down this week as president of TrueCar to take on a new role as CEO of the autonomous car division of Google.

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NXCR Announces Complete Senior Management Team Ahead of Product Launch and Acceleration Phase
TrueCar and GovX Partner to Launch New Auto Buying Program Powered by TrueCar Military
Demand Pushes Up Prices, as Depreciation Increases
Vehicle Sales Continue to Drop
Light Vehicle Sales Continue to Rebound as Microchip Shortage Squeezes Supply

Joe St. John may be the newest F&I trainer at Industry Summit, but he has a long history in the car business and some strong opinions about the future of...

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The Tool to Help You Bring Business in After the Chip Shortage
New York Strong: Dealers Prove Their Resiliency in the Face of Hardship 
Don’t Recruit F&I Managers, Grow Them
The Calm After the Storm
Trainers in the Spotlight: Learning From 2020 to Succeed in 2021

The CFPB has notified the Department of Justice that Santander Consumer USA’s auto lending practices have allegedly violated fair lending laws, according to...

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Pricing for Fun and Profit
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Here We Go Again

TrueCar CEO Scott Painter has announced that he will vacate his post in the wake of second quarter losses of nearly $15 million.

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AutoNation Expects Strong Demand Into 2022
AutoNation Stock Continues to Rev Up
Vehicle Sales Continue to Drop
AutoNation Names New CEO
NXCR Announces Complete Senior Management Team Ahead of Product Launch and Acceleration Phase

Sonic executives said the company is delaying plans to launch a captive finance company in light of the CFPB’s recent settlement with Honda Finance. But the...

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Disparate Impact: F&I Rates and Products
TRADE X Secures $35 Million in New Equity Financing for Global Expansion
AutoPayPlus Launches Industry-First Fintech Solution to Increase Dealer Profit
Study Reveals Desire for More Car Financing Information Earlier in Shopping Journey
TD Auto Finance Ranks Highest in National Non-Captive Prime Credit Dealer Satisfaction

Just two weeks after American Banker reported that the CFPB was planning to cite three captive auto finance companies for policies that allegedly caused...

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Biden Asks Consumer Protection Chief Kraninger To Step Down

In a 5-4 vote, the Supreme Court held that disparate impact claims are cognizable under the Fair Housing Act, dashing the hopes of industry insiders who...

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Here We Go Again
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Are There Hidden Dangers at Your Store?

A CFPB official disclosed in a June 15 blog post that the administrator of the Ally settlement fund has begun contacting and mailing checks to borrowers who...

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Disparate Impact: F&I Rates and Products
The Return of the Regulatory Cicadas: A Scylla and Charybdis Cautionary Tale
Here We Go Again
When The Federal Trade Commission Speaks, Dealers Should Listen
Biden Asks Consumer Protection Chief Kraninger To Step Down

After three months with no response, Attorney General Eric T. Schneiderman has filed a motion to force a New York dealer group to comply with a subpoena...

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Department of Consumer and Worker Protection Files Cases Against Multiple Predatory Used Car Dealerships
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Create a Compliance Test for Interviews

The enforcement division of the Texas DMV has closed its case against CarGurus after the vehicle-shopping site made revisions to its used-car...

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More Consumers than Ever Considering EV Purchase
Study Reveals Desire for More Car Financing Information Earlier in Shopping Journey
Are There Hidden Dangers at Your Store?
Department of Consumer and Worker Protection Files Cases Against Multiple Predatory Used Car Dealerships
Tariffs on Used Car Exports From Canada in Question

The Texas Department of Motor Vehicles Enforcement Division has pulled back on its plan to fine dealers with listings on CarGurus.com after the department...

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SureSale Increases VDP Views with Expanded Digital Merchandising for Auto Dealers

Last week, the Texas Department of Motor Vehicles Enforcement Division issued a cease-and-desist letter to CarGurus and the state’s dealer association,...

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More Consumers than Ever Considering EV Purchase
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21 Digital Marketing Resolutions for 2021

Credit unions are competing aggressively in the automotive marketplace, financing one in four auto loans so far in 2015, CU Direct reports.

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Consumer Credit Activity Continues to Rise from Pandemic Lows; Auto Loan Subprime Performance Lags
Auto Loan Originations to Subprime Borrowers Drops While Prime-Risk Loans Increase
Credit Unions Ramp Up Online Services in Step with Dealers’ Opportunities
Millions Postponed Auto Loan Payments During Pandemic, But Most Loans are Current Today
Automotive Finance Market Size Worth $392.78 Billion by 2028

The tablet-driven, fixed-price F&I process at Asbury’s Q Auto stores didn’t perform as well as the traditional F&I process employed at the group's core...

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Consolidation Continues with Asbury’s Pending Miller Acquisition
Best Practice for Optimizing Service Absorption and Dealership Profitability
Survey: The Pandemic Accelerated the Adoption of Digital Retailing
AutoNation Stock Continues to Rev Up
Drive a Digital Transformation

The NIADA, its newly-formed BHPH Commission and Oregon’s independent dealer association are tackling legislation the industry believes could damage the...

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Pay Here Marketing Joins NIADA as National Corporate Partner
Utilizing Vehicle History to Minimize Portfolio Risk
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NIADA Launches Dashboard

CFPB Director Richard Cordray fielded questions about dealer compliance programs and a recent study calling out the bureau’s methods for determining...

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The Return of the Regulatory Cicadas: A Scylla and Charybdis Cautionary Tale
Here We Go Again
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