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Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

http://www.providers-administrators.com/324768/fi-tip-of-the-week-power-of-the-pause
Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.agent-entrepreneur.com/324768/fi-tip-of-the-week-power-of-the-pause
Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.autodealertodaymagazine.com/324768/fi-tip-of-the-week-power-of-the-pause
Categories: Auto Finance, Compliance, Dealer Ops

Officials with Penske Automotive Group, which reported a record fourth quarter, said the operation will “wait and see” when it comes to adopting the NADA’s...

https://www.autodealertodaymagazine.com/320762/penske-holds-off-on-adopting-nada-compliance-program


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