F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.

Zurich North America announced the launch of a new, post-sale F&I products selling system and enhancements to its online training portal, both of which will...

American Auto Guardian Inc. has announced the course schedule for the eighth year of the company’s F&I certification school.

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to...

Brooklyn Mitsubishi’s El Patronn will host the inaugural Automotive Game Changers Conference in New York City in December.

Chris Gugliotta, a former executive with Dealer.com and Lithia Motors, has joined the startup as head of strategic partnerships. He will be responsible for...

The integration of Black Book’s data is expected to help Lightspeed EVO users realize stronger profit potential with a more precise valuation process for...

Express Desking integrates directly into a dealership’s branded Express Storefront, and allows sales agents to instantly message their desk managers, gain...

The firm’s Used Vehicle Retention Index for September increased by 1.9% from a year ago to 116, with all vehicle segments showing increases. The compact...

The expanded role is designed to boost customer retention at certified dealerships. Now, all Nissan and Infiniti CPO buyers get enrolled in the free...