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The customer is speaking loudly, they want to have it their way, and it’s forward-thinking and profit-building when we do.
https://www.fi-magazine.com/370191/have-it-your-wayMore stories like this from www.fi-magazine.com
The Five Myths of F&I
Modern-Day Finance Managers Should Be On the Move
Enhancing Lives
Masters in Training
The Invisible Leak in F&I
The F&I process provides us an opportunity to add value or aggravation to the customer’s purchase experience – choose value!
https://www.fi-magazine.com/369953/the-days-of-making-the-customer-wait-are-overMore stories like this from www.fi-magazine.com
Elevating the Auto Sales Experience
Modern-Day Finance Managers Should Be On the Move
From Clickstream to Showroom: Converting Online Shoppers
Virtual F&I SaaS Platform Launched
Leveraging the Monroney Label
If we provide the path through the process that our customers enjoy, expect, and hope for, they will trust us and listen to the insight we offer.
https://www.fi-magazine.com/369687/the-path-of-people-the-power-of-empathyMore stories like this from www.fi-magazine.com
Trust Me … It’s all About Credibility
Crank Up the EQ
The Four Pillars Of The Customer Experience
Understand to Oversell
Think Bigger
Insightful information that attaches your customer emotionally to a product will move more to buy than any close you may have learned.
https://www.fi-magazine.com/368803/the-path-of-people-emotional-attachmentMore stories like this from www.fi-magazine.com
Is it Fact or Fiction?
From Zero to Hero With 3 Simple Things
Enhancing Lives
The Five Myths of F&I
The Four Pillars Of The Customer Experience
Third party confirmation is the most powerful tool to move people down the path of buying.
https://www.fi-magazine.com/368550/the-path-of-people-let-them-leadMore stories like this from www.fi-magazine.com
Masters in Training
F&I Conviction
Understand to Oversell
The Four Pillars Of The Customer Experience
If You Must Know
What is the secret to more consistently winning?
https://www.agent-entrepreneur.com/368357/bring-it-and-you-get-the-businessMore stories like this from www.agent-entrepreneur.com
It’s Time to Think Outside the Lot
Planning the Hound Out of Your Agency
Crank Up the EQ
The Lost Art of Interpersonal Relationships
A Winning Sales Strategy
If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.
https://www.fi-magazine.com/367713/find-the-onionMore stories like this from www.fi-magazine.com
Enhancing Lives
Is it Fact or Fiction?
Understand to Oversell
Six Powerful Questions
The Five Myths of F&I
If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.
https://www.agent-entrepreneur.com/367713/find-the-onionMore stories like this from www.agent-entrepreneur.com
Enhancing Lives
Is it Fact or Fiction?
Understand to Oversell
Six Powerful Questions
The Four Pillars Of The Customer Experience
Here are three principles that, if illustrated properly, will make an impact that will drive results upward and increase the value of our offering.
https://www.agent-entrepreneur.com/367534/three-impactful-truthsMore stories like this from www.agent-entrepreneur.com
Auto-fil-A
Trust Me … It’s all About Credibility
It’s Time to Think Outside the Lot
Enhancing Lives
The Invisible Leak in F&I
On your dealership visits, go in with three questions that will spark discussion and hopefully a planning session on how to improve.
https://www.agent-entrepreneur.com/367366/three-questions-to-ask-every-fi-managerMore stories like this from www.agent-entrepreneur.com
If You Must Know
Understand to Oversell
Enhancing Lives
Be Better in F&I
Professionals Practice. Posers Pretend!