Some practices are better left undone at the dealership, for its, and the consumer's, good.

Some practices are better left undone at the dealership, for its, and the consumer's, good.

Some practices are better left undone at the dealership, for its, and the consumer's, good.

Some practices are better left undone at the dealership, for its, and the consumer's, good.

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

There’s no room for 'kinkiness' in the F&I department.

There’s no room for 'kinkiness' in the F&I department.

There’s no room for 'kinkiness' in the F&I department.

There’s no room for 'kinkiness' in the F&I department.

Look west for a state that's tried and tested a structure worth following.

Look west for a state that's tried and tested a structure worth following.

Look west for a state that's tried and tested a structure worth following.

Look west for a state that's tried and tested a structure worth following.

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

Follow these steps to have confidence in what you're dealing with.

Follow these steps to have confidence in what you're dealing with.

Follow these steps to have confidence in what you're dealing with.

Follow these steps to have confidence in what you're dealing with.

When hit with the compliance bombshell, you need to understand what compliance means to your client and what exactly you are being asked to do.

Compliance expert examines the Fair Credit Program and its influence on dealers.

You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is,...

You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is,...

You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is,...

Don’t let lame excuses for non-compliance derail your dealer’s efforts.

Don’t let lame excuses for non-compliance derail your dealer’s efforts.

A dealership sold and financed a vehicle to an identity thief, even after seven red flags were identified. Truly managing the process means vetting and...

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible...

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible...

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible...

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

If you do not have a CMS and continuous monitoring in place now, today is a good day to start.

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery...

Where we had previously been moving at a sloth pace to digitize the entire buying process, the auto industry is accelerating many processes in response to...

Even with the benefits of moving into the digital world, some risks have also amplified. Taking some of these precautions can help your dealer avoid the...

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading...

Law requires that dealers have policies, procedures, and processes in place to reasonably detect and prevent identity theft. Agents can assist their...

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to...