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Categories: Retail, Wholesale Distribution, Suppliers
Not dead, just different

This month we are going to delve into how retailers feel about private brand tires. I talked with dealers about the current trends and the future prospects...

http://www.moderntiredealer.com/article/311858/not-dead-just-different
Categories: Retail, Wholesale Distribution, Commercial Business
Change is dangerous if left unmanaged

The changes we are going to discuss in this month’s article and the next revolve around overcoming two major problems that have several contributing...

http://www.moderntiredealer.com/article/311824/change-is-dangerous-if-left-unmanaged
Categories: Retail, Wholesale Distribution, Commercial Business, Suppliers
What is your digital footprint?

Is the tire and service aftermarket becoming more complicated? Well, of course it is. There are more vehicle manufacturers, more models, more tire sizes,...

http://www.moderntiredealer.com/article/311776/what-is-your-digital-footprint
Categories: Retail, Wholesale Distribution, Commercial Business
How to close a sale in a target-rich environment

The retail sales counter is a kill zone. Recently I was in an Apple retail store, and as a marketing guy, I can’t help but pay close attention to...

http://www.moderntiredealer.com/article/311986/how-to-close-a-sale-in-a-target-rich-environment
Categories: Retail, Wholesale Distribution, Commercial Business, Service
Counter sales: I thought I’d heard it all

As a marketing guy, I love to visit all varieties of retail establishments and listen to the interaction between customers and employees. What is spoken so...

http://www.moderntiredealer.com/article/312025/counter-sales-i-thought-i-d-heard-it-all
Categories: Retail, Wholesale Distribution, Commercial Business, Service
Counter intelligence: Make ’em earn it

As a former regional vice president running a group of retail tire and automotive outlets, rarely a week went by that a store manager wasn’t asking me for...

http://www.moderntiredealer.com/article/311962/counter-intelligence-make-em-earn-it
Categories: Retail, Wholesale Distribution, Commercial Business, Suppliers, Service
Applying old adages to business today

Old adages are full of truth and wisdom, though meanings have changed as times have changed. It may be fun to stop and consider some quotes and how they...

http://www.moderntiredealer.com/article/312008/applying-old-adages-to-business-today
Categories: Retail, Wholesale Distribution, Commercial Business
Stop, look and listen: Make changes to grow

The most rewarding part of my 35-year experience in the automotive aftermarket has been people. I love cars. I love wheels, tires, service and customers. I...

http://www.moderntiredealer.com/article/311954/stop-look-and-listen-make-changes-to-grow
Categories: Retail, Wholesale Distribution, Commercial Business, Service
Counter intelligence: I love tigers!

As a kid, my dad had a nickname for me; he called me “Tiger.” It was just a nickname and didn’t mean anything in particular. But it was nice, and I...

http://www.moderntiredealer.com/article/312034/counter-intelligence-i-love-tigers
Categories: Retail, Wholesale Distribution, Commercial Business, Service
Would an increase in sales help?

Last month I attended the best Specialty Equipment Market Association (SEMA) Show ever. I gave more and received more — funny how that works.

http://www.moderntiredealer.com/article/312086/would-an-increase-in-sales-help


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