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A horrible let down –

A creative phone app can save a life — thanks in part to our industry.

It’s no Stagecoach, but a new local music festival demands the most of a chauffeured service.

TAKING IT HOME: From new products to great educational stuff, I brought home value!

Lessons learned from a system wide failure.

I'm not naming names, but a really big network recently left me high and dry on a no-show.
Categories: Operations
How To Assign Trips And Drivers

NOV/DEC LCT: Ask any of your chauffeurs if they think your driving assignment process is fair and they are likely to say — no!

I work an annual charity event offers networking and marketing opportunities and brings out the best in my community.

Our electronic world and constant connection has made us a very rude society.

Thanks to my new industry gig, I'm learning new air travel strategies beyond ones mastered going to LCT shows.
Categories: People
New England Holiday Event Adds To Season Of Generosity

Industry vendor sponsors and operators enliven the annual event with prizes, raffles, and donations.
Categories: Operations
B4 Business Offers Prime Time Networking Session

FEB LCT: Structured similar to speed dating, this LCT trade show staple allows operators to make mutual introductions and connect.

DRIVING GEM: How to save your engines and your limo runs during triple-digit summer  heat.

How operators can market to the doorkeepers of the most popular destinations for retail clients.
Categories: Operations
Destination Chauffeured Service Tales: Part II

JULY LCT: With family from all over attending a destination wedding, several rides were booked. Here is the passenger point of view.

DONE DEALS? Price conscious shoppers using multiple online limo finder services can cost you big money to get the sale as you pay for the same lead to...

HOW I SURVIVED THE RECESSION: What recession, I ask, when tallying up the revenues from my regional wine tours?

From Limousine Digest to LCT Magazine and everywhere in between, this has been the best as-directed run of my life.

You won't get very far in your business if you lack knowledge of current events.

Many operators are getting dumped by their insurers. Are mounting claims losses at fault?

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