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A horrible let down –

https://www.lctmag.com/blogpost/101566/jim-luffs-vacation-letdown

A creative phone app can save a life — thanks in part to our industry.

https://www.lctmag.com/blogpost/294620/nla-charitable-fund-supports-domestic-violence-victims

It’s no Stagecoach, but a new local music festival demands the most of a chauffeured service.

https://www.lctmag.com/blogpost/294303/annual-special-event-provides-ultimate-operator-stress-test

TAKING IT HOME: From new products to great educational stuff, I brought home value!

https://www.lctmag.com/blogpost/106710/jim-luff-lct-show-east-was-filled-with-opps

Lessons learned from a system wide failure.

https://www.lctmag.com/blogpost/714488/when-disaster-crashes-your-reservation-database

I'm not naming names, but a really big network recently left me high and dry on a no-show.

https://www.lctmag.com/blogpost/107353/what-to-do-with-last-minute-cancels-and-no-shows
Categories: Operations
How To Assign Trips And Drivers

NOV/DEC LCT: Ask any of your chauffeurs if they think your driving assignment process is fair and they are likely to say — no!

https://www.lctmag.com/article/736235/how-to-assign-trips-and-drivers

I work an annual charity event offers networking and marketing opportunities and brings out the best in my community.

https://www.lctmag.com/blogpost/105462/jim-luff-mixing-business-with-pleasure

Our electronic world and constant connection has made us a very rude society.

https://www.lctmag.com/blogpost/107708/communications-manners-mutually-exclusive

Thanks to my new industry gig, I'm learning new air travel strategies beyond ones mastered going to LCT shows.

https://www.lctmag.com/blogpost/711224/staying-slick-with-new-travel-tricks
Categories: People
New England Holiday Event Adds To Season Of Generosity

Industry vendor sponsors and operators enliven the annual event with prizes, raffles, and donations.

https://www.lctmag.com/news/736684/new-england-holiday-event-adds-to-season-of-generosity
Categories: Operations
B4 Business Offers Prime Time Networking Session

FEB LCT: Structured similar to speed dating, this LCT trade show staple allows operators to make mutual introductions and connect.

https://www.lctmag.com/article/719912/b4-business-offers-prime-time-networking-session

DRIVING GEM: How to save your engines and your limo runs during triple-digit summer  heat.

https://www.lctmag.com/blogpost/107464/tis-the-season-for-overheatin

How operators can market to the doorkeepers of the most popular destinations for retail clients.

https://www.lctmag.com/blogpost/104066/jim-luff-connecting-with-nightclub-doormen
Categories: Operations
Destination Chauffeured Service Tales: Part II

JULY LCT: With family from all over attending a destination wedding, several rides were booked. Here is the passenger point of view.

https://www.lctmag.com/article/294822/destination-chauffeured-service-tales-part-ii

DONE DEALS? Price conscious shoppers using multiple online limo finder services can cost you big money to get the sale as you pay for the same lead to...

https://www.lctmag.com/blogpost/102360/jim-luff-paying-double-for-online-leads

HOW I SURVIVED THE RECESSION: What recession, I ask, when tallying up the revenues from my regional wine tours?

https://www.lctmag.com/blogpost/107046/jim-luff-wine-tours-build-business

From Limousine Digest to LCT Magazine and everywhere in between, this has been the best as-directed run of my life.

https://www.lctmag.com/blogpost/293368/my-first-decade-in-limo-mags

You won't get very far in your business if you lack knowledge of current events.

https://www.lctmag.com/blogpost/410815/why-reading-industry-news-is-important

Many operators are getting dumped by their insurers. Are mounting claims losses at fault?

https://www.lctmag.com/blogpost/411762/insurance-companies-diss-dismiss-the-limo-industry


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