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Categories: Technology

One major drawback of TNCs is they have your credit card and can charge what they want based on that undefined surge concept.
Categories: Operations

Many clients seem willing to overlook the public relations and safety concerns as long as the car just shows up.
Categories: People, Operations, Money
ILCT Show Takes Attendees Into A Productive Lane

HIGHLIGHTS: This year’s streamlined event reminded operators of what really matters the most in serving ground transportation clients and each...
Categories: People, Operations
Going After The Big Guys

eNews Exclusive: Adrian Davis sticks with the makes and models that stand out against Uber and Lyft.
Categories: Operations
6 Customer Service Metrics That Can Rate Your Quality

These are the key performance indicators (KPIs) to lead operators to success.
Categories: Operations

This case example shows the need for consumers to check the reputations of limousine service before booking and for operators to clearly communicate all...
Categories: Technology, People
Company Launches Advanced Online Limo Access will maximize SEO power to simplify the booking process for vendors and riders.
Categories: Operations
Operator Proves Generational Stereotypes Wrong

eNews Exclusive: Antonio Grahm works to dispel myths and misunderstandings about Millennials.
Categories: Operations
New Jersey Operator Runs Small But Mighty Service

eNews Exclusive: Newcomer Megan Sheehy has enjoyed a smooth start thanks to helpful industry colleagues.
Categories: People, Operations
Limo Company Causes 22 People To Miss Friend’s Wedding

A northern California group says they missed the nuptials entirely after their party bus left them stranded on the highway.

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