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Every year, you have a chance to be fair to your customers, your employees, and yourself. Earning 10% net profit year-over-year is your fair share, and...
https://www.moderntiredealer.com/10553/10-net-profit-get-your-fair-share
Remember this: No matter what, in every instance, it is always up to the business to make sure that work sold is legitimate and performed.
https://www.moderntiredealer.com/10510/gotcha-are-you-ready-if-reporters-target-you-during-sweeps-week
To 2019, Dennis McCarron says: Bring it. Low unemployment is likely to continue, and while that makes staffing harder, it means more people are driving to...
https://www.moderntiredealer.com/10527/year-end-review-and-a-look-at-whats-ahead
"I can’t understand why there is no profit, we are so busy.” “I need to hire more staff; we are so busy.” “How are you...
https://www.moderntiredealer.com/10342/the-new-four-letter-word-in-your-shop-busy
Dennis McCarron has a challenge for every manager, owner — every boss. He's even made it a double-dog dare: for one week, only point out the...
https://www.moderntiredealer.com/10542/what-employees-get-right-become-better-at-pointing-out-the-positives
Employees may come to you with problems they can readily solve on their own, customers may want to speak “just to you” about getting their oil...
https://www.moderntiredealer.com/10504/do-delegate-delay-or-dump-learning-how-to-spend-your-time-efficiently
Most independent tire dealers get into the tire and automotive service business because they enjoy fixing vehicles or selling things. Many probably started...
https://www.moderntiredealer.com/10667/how-to-catch-and-retain-great-employees
A gross profit benchmark of 60% for a tire store is not a myth. Dennis McCarron explains how to reach it, from setting your shop’s labor rates to...
https://www.moderntiredealer.com/10537/benchmarks-are-not-a-mythIf you are frustrated with your customer’s price focus or “always wanting a deal” type of mentality, Modern Tire Dealer columnist Dennis...
https://www.moderntiredealer.com/10643/how-to-know-when-your-prices-are-too-low
Politics. Religion. Alldata vs. Mitchell 1. Flat rate versus any other pay plan. Yes, I’m going there. I want to address pay plans, but not in a way...
https://www.moderntiredealer.com/10607/its-time-to-raise-your-labor-rates