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Categories: Commercial Business, Retail, Service, Suppliers, Wholesale Distribution
Follow the leader(s)

Eight years ago, the board of directors of Sullivan Tire Co. Inc. challenged President Bob Sullivan to hire his successor by the end of the year. When he...

https://www.moderntiredealer.com/9427/follow-the-leaders
Categories: Retail, Service
From air to nitrogen

Nitrogen inflation is a relatively new service for the tire industry. However, it is rapidly moving from “trend” to “commonplace.”

https://www.moderntiredealer.com/8962/from-air-to-nitrogen
Categories: Commercial Business, Retail, Service, Wholesale Distribution
K&M Tire: Bigger and better

K&M Tire Inc. strives for “continuous improvement.” It says so in its mission statement: “The K&M Tire team is dedicated to the continuous improvement of...

https://www.moderntiredealer.com/9499/km-tire-bigger-and-better
Categories: Commercial Business, Retail, Service, Suppliers
Everybody's jumping on the BAN-wagon

State by state, lead wheel weights are being targeted for elimination. Vermont, Maine and Washington already have enacted bills prohibiting their use....

https://www.moderntiredealer.com/9040/everybodys-jumping-on-the-ban-wagon
Categories: Commercial Business, Retail, Service, Wholesale Distribution
Tire Factory: Dealer owned and operated

Northwest Tire Factory LLC is truly built from the bottom up in the western United States. The 154 independent dealers who make up the would-be cooperative...

https://www.moderntiredealer.com/9522/tire-factory-dealer-owned-and-operated
Categories: Commercial Business, Retail, Service, Suppliers, Wholesale Distribution
One word, with feeling

When asked, “What one word best describes Bob Sullivan?” his employees, family members and peers had little trouble answering. And they were...

https://www.moderntiredealer.com/9426/one-word-with-feeling
Categories: Retail, Service, Suppliers
The future of mounting and balancing

A tire mounting machine or wheel balancer never dies. It doesn’t fade away, either. It just stays in your shop until, well, you sell the shop.

https://www.moderntiredealer.com/9494/the-future-of-mounting-and-balancing
Categories: Commercial Business, Consumer Tires, Retail, Service, Suppliers, Wholesale Distribution
Latin American & Caribbean Tyre Expo: Pro-business and pro-dealer

Panama’s importance to global commerce cannot be overstated. It is a free-trade zone to Central and South America, with billions of dollars of products...

https://www.moderntiredealer.com/9954/latin-american-caribbean-tyre-expo-pro-business-and-pro-dealer
Categories: Retail, Service
Wheel Offset Basics

A car’s chassis is more than the sum of its parts. Everything from the shock absorber’s top bushing right down to the tire contact patch is...

https://www.moderntiredealer.com/10556/wheel-offset-basics
Categories: Retail, Service, Suppliers
Expert Advice: When Should a Vehicle’s Suspension Parts be Replaced?

When it comes to suspension performance, preventive maintenance can be a hard sell — even as the vehicle sinks closer to the road surface.

https://www.moderntiredealer.com/10555/expert-advice-when-should-a-vehicles-suspension-parts-be-replaced
Categories: Service
Tips on Servicing Air Suspension Systems

Independent tire dealers account for more than $5 billion of the suspension service work performed in the U.S. That averages out to yearly sales of $189,000...

https://www.moderntiredealer.com/10321/tips-on-servicing-air-suspension-systems
Categories: Retail, Service, Suppliers
Dealer of the Year: Everybody Say, 'WOW!'

Customer service at the retail level means different things to different business owners. To some, it’s a hook, a way to get people into their stores....

https://www.moderntiredealer.com/9287/dealer-of-the-year-everybody-say-wow
Categories: Retail, Service, Suppliers
‘The consumer is the boss’

John Baratta recently told independent tire dealers in North Carolina that on any given day, 5,500 tire-buying customers will visit their stores. However,...

https://www.moderntiredealer.com/9894/the-consumer-is-the-boss
Categories: Retail, Service, Suppliers, Wholesale Distribution
It’s all about making the right choices

Dan Hennelly says he is an extreme micromanager, but he’s not. Even in the early days of Hennelly Tire & Auto Inc., his wife, Diane, set up and...

https://www.moderntiredealer.com/9591/its-all-about-making-the-right-choices
Categories: Commercial Business, Retail, Service
Back to the basics

One side says increasing taxes is the answer. The other side says cutting spending is the answer. Neither side has shown any respect for the other.

https://www.moderntiredealer.com/9476/back-to-the-basics
Categories: Retail, Service, Suppliers
When construction trumps location

It’s a great location. That store would make a better Starbucks than a tire store!”Dan Hennelly gets excited when he finds a primo location for...

https://www.moderntiredealer.com/9593/when-construction-trumps-location
Categories: Retail, Service, Suppliers, Wholesale Distribution
Risk vs. reward

When J.C. Penney CEO Ron Johnson hired entertainer Ellen DeGeneres to be the face of the company earlier this year, his reasoning was very clear. In an...

https://www.moderntiredealer.com/9381/risk-vs-reward
Categories: Retail, Service
Terms of Endearment: How to Read the Sidewall on a UHP Tire

It seems the information on the side of a tire increases as the tire’s profile decreases. Should you need to explain to your customers — or new...

https://www.moderntiredealer.com/10317/terms-of-endearment-how-to-read-the-sidewall-on-a-uhp-tire
Categories: Retail, Service
Hardly a Loss Leader: With a Profit Margin of 35%, Oil Changes Make a Difference

Oil and lubrication service sales represent $1.6 billion in revenue for independent tire dealers every year, or $60,651 per dealer.

https://www.moderntiredealer.com/10122/hardly-a-loss-leader-with-a-profit-margin-of-35-oil-changes-make-a-difference
Categories: Commercial Business, Retail, Service, Wholesale Distribution
MTD’s 25th Tire Dealer of the Year Winners Fit the Profile

The winner of our first Tire Dealer of the Year Award and the winners of the 25th prize have a lot in common. Both focus on serving each customer...

https://www.moderntiredealer.com/10385/mtds-25th-tire-dealer-of-the-year-winners-fit-the-profile


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