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Categories: Retail, Wholesale Distribution, Commercial Business, Service
10% Net Profit: Get Your Fair Share

Every year, you have a chance to be fair to your customers, your employees, and yourself. Earning 10% net profit year-over-year is your fair share, and...

http://www.moderntiredealer.com/article/733511/10-net-profit-get-your-fair-share
Categories: Retail, Service, Consumer Tires

If you are frustrated with your customer’s price focus or “always wanting a deal” type of mentality, Modern Tire Dealer columnist...

http://www.moderntiredealer.com/article/735858/how-to-know-when-your-prices-are-too-low
Categories: Retail, Wholesale Distribution, Commercial Business, Service
How to Catch (and Retain) Great Employees

Managing the human resources function properly is critical to the success of any business. Modern Tire Dealer columnist Dennis McCarron breaks the major...

http://www.moderntiredealer.com/article/736139/how-to-catch-and-retain-great-employees
Categories: Retail, Commercial Business, Service
Job Descriptions Help Everyone: Let Your Employees Know What They Need to Do

Why does it seem that on some days, owners can’t peel themselves away from the counter and the service consultants are nowhere to be found? A tool...

http://www.moderntiredealer.com/article/734960/job-descriptions-help-everyone-let-your-employees-know-what-they-need-to-do
Categories: Retail, Service
The Art of the Interview

The repair wasn’t done right.” Ever hear this from a customer? About 75% of the time, this statement results in the dreaded service...

http://www.moderntiredealer.com/article/737270/the-art-of-the-interview


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