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Remember this: No matter what, in every instance, it is always up to the business to make sure that work sold is legitimate and performed.
https://www.moderntiredealer.com/10510/gotcha-are-you-ready-if-reporters-target-you-during-sweeps-week
Why does it seem that on some days, owners can’t peel themselves away from the counter and the service consultants are nowhere to be found? A tool you...
https://www.moderntiredealer.com/10590/job-descriptions-help-everyone-let-your-employees-know-what-they-need-to-do
Most independent tire dealers get into the tire and automotive service business because they enjoy fixing vehicles or selling things. Many probably started...
https://www.moderntiredealer.com/10667/how-to-catch-and-retain-great-employees
"I can’t understand why there is no profit, we are so busy.” “I need to hire more staff; we are so busy.” “How are you...
https://www.moderntiredealer.com/10342/the-new-four-letter-word-in-your-shop-busy
Employees may come to you with problems they can readily solve on their own, customers may want to speak “just to you” about getting their oil...
https://www.moderntiredealer.com/10504/do-delegate-delay-or-dump-learning-how-to-spend-your-time-efficiently
In the spring and summer of 2018, the federal government disciplined the tire and automotive industry by nearly $1 million for wage and hour violations. The...
https://www.moderntiredealer.com/10506/wage-and-hour-is-there-a-target-on-your-back
To 2019, Dennis McCarron says: Bring it. Low unemployment is likely to continue, and while that makes staffing harder, it means more people are driving to...
https://www.moderntiredealer.com/10527/year-end-review-and-a-look-at-whats-ahead
Every year, you have a chance to be fair to your customers, your employees, and yourself. Earning 10% net profit year-over-year is your fair share, and...
https://www.moderntiredealer.com/10553/10-net-profit-get-your-fair-shareA tire store owner who trusts his or her employees can focus on the future, not the present. Without trust, an owner will be at the store 24/7/365. But how...
https://www.moderntiredealer.com/10508/to-grow-your-business-learn-to-trust-your-employees