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Categories: F&I
F&I Tip of the Week: Do the Right Thing

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate...

https://www.fi-magazine.com/357141/fi-tip-of-the-week-do-the-right-thing
Categories: F&I
F&I Tip of the Week: Attitude

F&I is a tough job, and you never know where the next problem — or solution — will come from. But you can control your attitude, and positivity is a sure...

https://www.fi-magazine.com/356417/fi-tip-of-the-week-attitude-1
Categories: F&I
F&I Tip of the Week: The Three-Point Turn

Getting a proper introduction from sales goes a long way to making a great first impression, building rapport and earning your customer’s trust....

https://www.fi-magazine.com/351221/fi-tip-of-the-week-the-three-point-turn
Categories: F&I
F&I Tip of the Week: The ‘Reduce to the Ridiculous’ Close

F&I trainer John Tabar shares the perfect close for a customer who is interested in multiple products but thinks the cost is too much.

https://www.fi-magazine.com/351222/fi-tip-of-the-week-the-reduce-to-the-ridiculous-close
Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.fi-magazine.com/324768/fi-tip-of-the-week-power-of-the-pause
Categories: F&I
F&I Tip of the Week: Listening to Books

Lifelong learners excel in the business office, where there is always a new skill, best practice, or motivational technique to learn and apply. UDS’s John...

https://www.fi-magazine.com/356554/fi-tip-of-the-week-listening-to-books
Categories: F&I
F&I Tip of the Week: Doubling Down on Appearance Protection

There are many reasons customers enroll in an appearance program. Any one of those reasons can lead you to sell the protection on not just the...

https://www.fi-magazine.com/351224/fi-tip-of-the-week-doubling-down-on-appearance-protection
Categories: Actuary, Awards, Compliance, Digital, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer...

https://www.fi-magazine.com/324761/fi-tip-of-the-week-lease-complementing-fi-protections
Categories: F&I
F&I Tip of the Week: Make a Recommendation

When you know a customer sees value in a product and you know the product is a good choice for the buyer's situation, F&I trainer John Tabar says...

https://www.fi-magazine.com/351225/fi-tip-of-the-week-make-a-recommendation
Categories: F&I
F&I Tip of the Week: The Code to Success, Part III

The systems built into new cars produce millions more lines of code than a Boeing 787, and recent headlines prove even Dreamliners are vulnerable to flaws...

https://www.fi-magazine.com/359491/fi-tip-of-the-week-the-code-to-success-part-iii


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