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Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to...
https://www.fi-magazine.com/357349/are-you-menu-selling-or-menu-tellingInspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.
https://www.fi-magazine.com/324487/6-ways-to-deliver-exceptional-service
Like it or not, your performance is affected by the people and conditions around you. Top trainer has a two-step process for taking control of your F&I...
https://www.fi-magazine.com/359852/surroundings-lead-to-fi-successHis Madness offers a four-point plan for winning over customers whose insurance companies are trying to steal your F&I product sales.
https://www.fi-magazine.com/324403/always-be-preparedCurrent market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.
https://www.fi-magazine.com/351213/car-buyers-need-fiThere are countless ways to sell financing and protection products, but only one way to truly connect with customers.
https://www.fi-magazine.com/324482/video-have-a-real-conversationThe editor explains why he put another digital retailing startup on the cover and looks at two studies that point to online car buying and financing still...
https://www.fi-magazine.com/324499/still-a-work-in-progressOlder clients who say they are buying their last car need to be protected just as much as a first-time buyer. The magazine’s resident F&I pro explains.
https://www.fi-magazine.com/324495/handling-the-last-car-objection
The champions of the sumo world can handle any type of opponent, win more bouts than they lose, and enjoy a level of respect and privilege that only top...
https://www.fi-magazine.com/357997/fi-should-be-grand-sumo-yokozunas