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Enjoy the Journey. It’s Later Than You Think!

Success in F&I requires long hours and an unswerving commitment to improvement. Neither can be allowed to supersede quality time with loved ones.

https://www.fi-magazine.com/359391/enjoy-the-journey-its-later-than-you-think
Fight the Gravitational Pull of Average!

Top trainer wants you to stop asking about average penetration rates and PRU and start challenging yourself to become a better F&I manager every day —...

https://www.fi-magazine.com/357993/fight-the-gravitational-pull-of-average

There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

https://www.fi-magazine.com/324482/video-have-a-real-conversation
Sell More F&I By Moving Your Target

To improve your per-copy average and develop selling skills that will last the length of your F&I career, quit making excuses and start allowing customers...

https://www.fi-magazine.com/357061/sell-more-fi-by-moving-your-target

An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

https://www.fi-magazine.com/324455/video-handling-remote-deliveries

How do you respond to a customer who wants to cancel the F&I program you sold them? His Madness digs into four common reasons consumers give for wanting out...

https://www.fi-magazine.com/324506/chargeback-prevention

Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

https://www.fi-magazine.com/324511/video-selling-eight-products-without-losing-the-customer
Are You Menu Selling or Menu Telling?

Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to...

https://www.fi-magazine.com/357349/are-you-menu-selling-or-menu-telling
F&I Should Be Grand Sumo Yokozunas

The champions of the sumo world can handle any type of opponent, win more bouts than they lose, and enjoy a level of respect and privilege that only top...

https://www.fi-magazine.com/357997/fi-should-be-grand-sumo-yokozunas

Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

https://www.fi-magazine.com/324487/6-ways-to-deliver-exceptional-service


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