Success in F&I requires long hours and an unswerving commitment to improvement. Neither can be allowed to supersede quality time with loved ones.

Top trainer wants you to stop asking about average penetration rates and PRU and start challenging yourself to become a better F&I manager every day —...

There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

To improve your per-copy average and develop selling skills that will last the length of your F&I career, quit making excuses and start allowing customers...

An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

How do you respond to a customer who wants to cancel the F&I program you sold them? His Madness digs into four common reasons consumers give for wanting out...

Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to...

The champions of the sumo world can handle any type of opponent, win more bouts than they lose, and enjoy a level of respect and privilege that only top...

Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.