His Madness offers a four-point plan for winning over customers whose insurance companies are trying to steal your F&I product sales.

Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Everyone has an opinion on how to limit chargebacks. His Madness delves into the passionate debate over how they're applied.

Learn how committing to simple, effective, jargon-free communication reduces customer confusion and helps F&I professionals sell more products.

Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to...

Is Sonic’s no-haggle F&I policy good for the industry? Other dealer groups have tried it, including the Gunn Auto Group in San Antonio. Find out what the...

After hearing what one finance executive said about financing back-end products, the magazine’s front-line columnist decides to delve into the root of the...

To improve your per-copy average and develop selling skills that will last the length of your F&I career, quit making excuses and start allowing customers...

An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.