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CLIENT SATISFACTION: If a repeat client prefers one chauffeur, do you allow only that chauffeur to drive for your client?
Categories: Operations, Money
How To Choose The Right Tipping Policy

MARCH LCT: What started with a trendy restaurant in New York abolishing tips may herald a new culture as other businesses follow.

Here is my answer to a frequently asked question.
Limo Street Tales: The Angry LAX Police Officer

See how I talked my way out of this common nuisance for waiting chauffeurs.
Categories: Operations
Non-Medical Transportation Spurts A New Revenue Stream

FEB. LCT: This sector provides an opportunity to increase your customer base as well as the bottom line profit.
Assuming The Reins At LCT

How I ended up leader of the LCT brand after 15 years of reporting and blogging for the magazine.

DRIVING GEM: A headlights-on policy during the daytime can prevent accidents and save lives.

For many years I had wanted to buy a video surveillance system for my operations.

Knowing how to navigate a large metro area should be part of any chauffeur training program.
Categories: Technology, Vehicles
MCI Enters 2020 With Array Of Technology

The company has been developing its Next-Gen-D-Series with a new battery-electric option and telematics while slashing operating costs and enhancing...

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