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CLIENT SATISFACTION: If a repeat client prefers one chauffeur, do you allow only that chauffeur to drive for your client?

https://www.lctmag.com/blogpost/105176/jim-luff-no-such-thing-as-a-regular-chauffeur
Categories: Operations, Money
How To Choose The Right Tipping Policy

MARCH LCT: What started with a trendy restaurant in New York abolishing tips may herald a new culture as other businesses follow.

https://www.lctmag.com/article/711110/is-tipping-a-thing-of-the-past

Here is my answer to a frequently asked question.

https://www.lctmag.com/blogpost/104611/jim-luff--why-do-you-levy-fuel-surcharges
Limo Street Tales: The Angry LAX Police Officer

See how I talked my way out of this common nuisance for waiting chauffeurs.

https://www.lctmag.com/blogpost/717756/limo-street-tales-the-angry-lax-police-officer
Categories: Operations
Non-Medical Transportation Spurts A New Revenue Stream

FEB. LCT: This sector provides an opportunity to increase your customer base as well as the bottom line profit.

https://www.lctmag.com/article/732861/non-emergency-medical-transportation-a-new-revenue-stream
Assuming The Reins At LCT

How I ended up leader of the LCT brand after 15 years of reporting and blogging for the magazine.

https://www.lctmag.com/blogpost/736537/assuming-the-reins-at-lct

DRIVING GEM: A headlights-on policy during the daytime can prevent accidents and save lives.

https://www.lctmag.com/blogpost/107935/keep-your-headlights-on-all-the-time

For many years I had wanted to buy a video surveillance system for my operations.

https://www.lctmag.com/blogpost/293929/video-surveillance-cameras

Knowing how to navigate a large metro area should be part of any chauffeur training program.

https://www.lctmag.com/blogpost/712051/safe-city-driving-tips
Categories: Technology, Vehicles
MCI Enters 2020 With Array Of Technology

The company has been developing its Next-Gen-D-Series with a new battery-electric option and telematics while slashing operating costs and enhancing...

https://www.lctmag.com/news/737187/mci-enters-2020-with-array-of-technology


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