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Categories: Consumer Tires, Retail
An Endless Battle for Legal Tires in Europe

Although it would be fair to say that the problem of part-worn tire sales has remained at a manageable level for the European industry during the past...
Categories: Commercial Business, Retail, Service, Wholesale Distribution
Saying Goodbye to One of the Family

As many of you know by now, Jim Smith, the editor of Tire Review, died on Feb. 18 at the young age of 57. Jim entered the industry as assistant editor for...
Categories: Consumer Tires, Retail, Service
Tire Factory Dealers Get to the Point: Conversion to Point S Dominates Annual Meeting

Nine months after Tire Factory Inc.’s former CEO announced its members would join Point S and rebrand their stores, Tire Factory dealers gathered for...
Categories: Commercial Business, Commercial Tires, Consumer Tires, Management, Retail
Facts, Figuring and Finger Pointing: As a Manager, Try to Rely on ‘Just the Facts’

For my first Modern Tire Dealer column, I am going to modify the journalistic concept of “Report, Inference and Judgment” to managing your...
Categories: Consumer Tires, Management, Retail, Service, Suppliers
Tire Pros Ramps Up Advertising and Training to Compete on a National Scale

If the Tire Pros franchise of American Tire Distributors Inc. (ATD) was a chain of stores operated by a single independent dealer, it would rank No. 3 on...
Categories: Commercial Business, Retail, Suppliers
Hankook Refines Growth Strategies for the U.S. Market

In European countries, Hankook is positioned as a first tier brand, and my vision in the U.S. is to achieve that goal.” This one short sentence by...
Categories: Commercial Business, Retail, Service, Wholesale Distribution
Posting, Tweeting and Selling

Baby boomers can be active participants on social media. At 58 years old, I am living proof of that.
Categories: Retail, Service
Underused Tools and Techniques May Be Hiding in Your Tire Shop

There are only so many hours in your shift, so making the most of your time in the bay is critical. Here are some tools and techniques for making mounting...
Categories: Management, Retail
Train Potential Leaders: Say No to My Way, No Way and Any Way

Owners at some point give authority to others in their stores. Call them store managers or assistant managers: anyone who is in charge of others. It becomes...
Categories: Management, Retail, Service
Expenses Creep, and Gross Profit Leaks: Watch the ‘Extras’ That Affect Operating Expenses

I worked side-by-side with a great retail district manager when I was younger. His name was Fred, and he used to say, “Anybody can put numbers on an...

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