To mark MV’s 50th anniversary, METRO Magazine sat down with Gary Coles, the company’s chief customer success officer, to discuss how MV honors its founding...

Since the spring, crews have been performing an estimated $6.5 million in repairs and maintenance at several rail and bus locations across the CTA service...

Molinaro assumes leadership of the FTA following the tenure of Acting Administrator Tariq Bokhari, who will now serve as deputy administrator.

The study, conducted by an independent consultant at the request of Gov. McKee and the General Assembly, was a condition of the FY2025 state budget and...

Across North America, transit agencies are under growing pressure to electrify their fleets. Local and state mandates are driving the transition, and public...

Across North America, transit agencies are under growing pressure to electrify their fleets. Local and state mandates are driving the transition, and public...

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall...

The agency received a Net Promoter Score (NPS) of 72 in the July 2024 survey and a customer satisfaction score of 82% in the November 2024 survey — the...

The opening of the stations marks a significant milestone in the $291 million project, representing one of the most important public transit infrastructure...

Community input, new tech, and smarter routes drive Arrowhead Transit's system changes, reshaping rural mobility in Minnesota.

Greenville, S.C., recently saw an upgrade to Greenlink Transit’s network thanks to the completion of a new maintenance facility. This facility marks the...

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

The program is led by Gage Kelly, who has recently been promoted to national service sales manager at ABC.

One of the most significant monthly increases occurred in May 2025, when ridership jumped 17%, resulting in 1,059,356 rides compared to 908,008 in May 2024.

The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and...

The high-capacity zero-emission buses were celebrated at Driving Hawai‘i Forward, a landmark event at Honolulu Harbor’s Pier 29, which brought together all...

The high-capacity zero-emission buses were celebrated at Driving Hawai‘i Forward, a landmark event at Honolulu Harbor’s Pier 29, which brought together all...

New electric buses, pilot route expansions, and paratransit reforms signal Pace’s push for sustainable, inclusive transit.

He joined MARTA in July 2019 as Chief of Bus Operations and Urban Planning, advanced to Deputy General Manager of Operations in 2021, and was named GM/CEO...