Shutdown of CDK Global systems that started with Wednesday cyberattacks still being assessed. Auto dealers improvise in the meantime.

Industry expert says CDK outage may be impetus for more to adopt e-contracting to save time, money and hassle in such scenarios and every day.

And you might want to hold onto those keys, while you’re at it.

Painting a word picture for customers is much more effective than ticking off details.

Rising auto loan delinquencies, though bad news, could be another opportunity for agents to help dealers come down from pandemic highs.

U.S. says $1 billion-plus saved by buyers since the new year, tallies lifetime savings versus gas-powered ownership.

Focusing on finer points can help F&I bear more of the weight of post-pandemic profit deflation.

Dealerships will sell EVs to women when they craft an experience that caters to the female buyer and address concerns about EV charging and range.

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant explores how to boost the F&I revenue stream in any deal by selling...

Making time for practice and customer behavior research is too important to let the inevitable rush of tasks get in the way.