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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
https://www.metro-magazine.com/10244771/biz-briefs-clean-energy-mci-and-more
More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall...
https://www.metro-magazine.com/10244683/new-york-mta-riders-report-best-ever-subway-satisfaction-in-spring-2025-survey
The agency received a Net Promoter Score (NPS) of 72 in the July 2024 survey and a customer satisfaction score of 82% in the November 2024 survey — the...
https://www.metro-magazine.com/10244606/san-antonios-via-reaches-new-customer-satisfaction-milestones
The opening of the stations marks a significant milestone in the $291 million project, representing one of the most important public transit infrastructure...
https://www.metro-magazine.com/10244558/pittsburgh-opens-downtown-university-line-brt-stations
Community input, new tech, and smarter routes drive Arrowhead Transit's system changes, reshaping rural mobility in Minnesota.
https://www.metro-magazine.com/10244494/modernizing-rural-transit-arrowhead-transits-ridesmart-2025-overhaul
Greenville, S.C., recently saw an upgrade to Greenlink Transit’s network thanks to the completion of a new maintenance facility. This facility marks the...
https://www.metro-magazine.com/10244417/greenlinks-new-maintenance-facility-buses-in-photos
Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
https://www.metro-magazine.com/10244412/biz-briefs-alstom-to-supply-r211-components-and-more
The program is led by Gage Kelly, who has recently been promoted to national service sales manager at ABC.
https://www.metro-magazine.com/10244352/abc-companies-unveils-a-turnkey-solution-for-fleet-maintenance
One of the most significant monthly increases occurred in May 2025, when ridership jumped 17%, resulting in 1,059,356 rides compared to 908,008 in May 2024.
https://www.metro-magazine.com/10244349/ohios-cota-sees-9-increase-in-mid-year-ridership
The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and...
https://www.metro-magazine.com/10244296/philadelphias-septa-reports-record-high-customer-satisfaction