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Station agents are now assisting riders outside of station booths by helping customers wherever they are located, answering questions and providing...
https://www.metro-magazine.com/10195714/nyc-transit-station-agents-begin-assisting-riders-outside-of-boothsThe site includes seven standard bus bays, four EV charging stations, 162 standard parking spots, and shuttle parking.
https://www.metro-magazine.com/10194314/frisco-transit-center-opens-in-colorado
The new subway cars are part of MTA's $6.1 billion subway modernization program.
https://www.metro-magazine.com/10193270/mta-unveils-new-subway-cars
Ridership on light rail exceeded average ridership by 60% for the entire six days of events, proving that public transit is essential to hosting an...
https://www.metro-magazine.com/10192861/valley-metro-rail-serves-250k-during-super-bowl-lvii
Metrolink held its first Customer Appreciation Day on Valentine’s Day in 2019.
https://www.metro-magazine.com/10192581/metrolink-celebrates-riders-on-customer-appreciation-day
MTA's new digital booking features continue to improve the customer experience.
https://www.metro-magazine.com/10192320/mtas-paratransit-customer-satisfaction-upgraded-mobile-booking-process
This year’s program featured a technical tour of Honolulu’s new rail system, a speed networking session, a roundtable with some of the top CEOs, a look at...
https://www.metro-magazine.com/10191210/aloha-from-aptas-business-member-annual-meeting
The students advanced to the finals for their idea of placing new smart signs in subway stations.
https://www.metro-magazine.com/10190458/mta-visits-middle-school-finalists-for-their-subway-safety-idea
New York State is considered to have a “moderate” occurrence of lightning, with 3.8 strikes occurring per square mile each year, according to the National...
https://www.metro-magazine.com/10178648/lightning-at-the-verrazzano-narrows-bridge-captured-during-overnight-storm
A look at some of the vehicles METRO Magazine covers in the motorcoach, transit, and mobility industries.
https://www.metro-magazine.com/10177366/a-look-at-the-vehicles-metro-covers