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Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.
https://www.fi-magazine.com/359589/opinion-customer-trust-is-earned-in-drops-and-lost-in-buckets
ACV Auctions has acquired TrueFrame, a vehicle inspections provider specializing in but not limited to collision investigations.
https://www.autodealertodaymagazine.com/359804/acv-acquires-collision-investigation-provider
ACV Auctions has acquired TrueFrame, a vehicle inspections provider specializing in but not limited to collision investigations.
https://www.fi-magazine.com/359804/acv-acquires-collision-investigation-provider
The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.
https://www.fi-magazine.com/359585/5-ways-to-sell-like-its-2008
A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car...
https://www.autodealertodaymagazine.com/359660/study-failure-to-capture-off-make-buyers-costs-auto-groups-service-revenue
A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car...
https://www.fi-magazine.com/359660/study-failure-to-capture-off-make-buyers-costs-auto-groups-service-revenue
myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.
https://www.autodealertodaymagazine.com/359654/mykaarma-uber-for-business-launch-dealer-shuttle-solution
myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.
https://www.fi-magazine.com/359654/mykaarma-uber-for-business-launch-dealer-shuttle-solution
Auto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.
https://www.autodealertodaymagazine.com/359646/auto-mate-dms-adds-storm-service-kiosks